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2024-11-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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AutoBeta(AutoBeta.net)12/29 Report--
Euler good cat suspected of chip fraud has the latest development today. A good cat car said that he received notice from the 4S store today that the 10,000 charging rights offered by the good cat will be converted into compensation cash, which will be directly withdrawn from the APP to the bank card after the APP upgrade in January. Other compensation rights proposed by the good cat will still be retained.
Euler Hao Cat last proposed a new solution on December 9, in addition to the 7200 rights and interests package, it also added a lifetime warranty and a charging benefit of 10000 yuan for car owners. Today, Euler cats provide another 10,000 compensation cash, the compensation program provided on December 9 has obviously not been accepted by most users. In the announcement on the same day, Great Wall said it had asked the Euler brand to verify the changes to the official website and give the advertising car owner a satisfactory answer, which is tantamount to Great Wall officially acknowledging that Euler's official promotional materials are wrong. And this mistake, with 30, 000 users indiscriminately compensating 10000 yuan, Great Wall Motor has to pay a price of 300 million yuan.
The problem of chip fraud in Euler good cats first broke out at the beginning of last month, when the groups faced by Euler good cats were mainly young women. A female car owner found that the car she bought did not support the carplay function associated with mobile entertainment, so she went to the manufacturer 400 to complain. The Euler cat refused this request, so the car owners decided to do it themselves and try to get into the car system to remove the restrictions on this function. In the course of this operation, car owners found that the official product promotional materials claimed that Qualcomm 8-core CPU chip was used in the car system, which was replaced by an Intel 4 core released five years ago. As a result, things were exposed on the network, car owners asked Ola good cat to provide the originally claimed Qualcomm 8-core CPU chip.
At the beginning of the incident, Euler good cat responded that car owners would provide the required functions within half three to six months, while saying that non-users were making bad remarks in an attempt to seek illegitimate interests. Euler good cat said that the evidence has been fixed and called the police, and will actively assist the police in the investigation. In this response, Euler Cat did not respond to the details of the promotional material, but began to delete the introduction information about the chip on the official website.
Subsequently, the Euler cat further explained that this chip is a function of the future model. This series of actions have further stimulated the mood of rights-activist car owners and made more car owners aware of the problem. Euler good cat had to further provide a 7200 rights package, including: 1. Free upgrade of CarPlay and HiCar functions, developers are developing the system; 2. Extend the free entertainment flow package for two years; 3. The first car owner three electricity lifetime warranty service. On the third-party car owners' complaint website, complaints about fraud in Euler's good cat chip accounted for the top of the list of complaints, and car owners began to make a clear request for a refund of one to three.
On December 6, the matter further fermented, when the CCTV financial channel named Euler Automobile, pointing out that the brand "changed the core secretly", played word games or was suspected of consumer fraud. The next day, Dong Yudong, general manager of Euler Automobile, also apologized on CCTV for the problem, "deeply apologizing and sincerely apologizing for the troubles caused to the broad masses of users caused by the problem of Euler cat chips." during the interview, he said he would give consumers a satisfactory answer, but did not say whether he would give a new treatment plan, nor did he respond to whether there was false information in the publicity.
Until the third response on the 9th of this month, the Great Wall formally admitted that the propaganda information was wrong by using the word "official website to correct". At this point, the two sides no longer need to wrestle with the question of whether there is false propaganda, because false propaganda recognizes behavior, not motive. Whether it is intentional false propaganda or unintentional false propaganda, it is both false propaganda for consumers. Accordingly, consumers can advocate a return of one to three, of course, this is a long legal process.
Today, Ola good cat owners receive another 10,000 in cash compensation, which is also a phased development of this incident, as to whether it is accepted by car owners or not. On the other hand, car driving concern believes that if this compensation is true, in addition to increasing the cash withdrawal function in the APP upgrade next month, it will also be based on the premise that the car owner agrees to the compensation agreement in the process before he can get this compensation, which in procedure solves the problem of whether the car owner approves the compensation agreement. Some car owners may insist on not receiving this compensation and continue to retain the original claim, but it is believed that this move has prevented most car owners from moving forward.
For example, the car owner mentioned at the beginning of this article said on Weibo after receiving the compensation notice: "Don't stop me, let me shout 'Great Wall nb, the rights owner nb', is making this wave of hard work." Previously, he did not agree with the rights demands of other car owners, and he believed that they would not be supported by the court.
And indeed, as he said, today's Oula owners' further compensation rights are precisely due to the promotion of some car owners. I believe this lesson will be taken as a warning by other manufacturers, and this is precisely what these insistents have inadvertently changed.
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