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Tank 300 Bopunk delay in delivery causes dissatisfaction and official response

2024-09-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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Recently, owners of booked cars have been dissatisfied with the late delivery of the tank 300 Burpunk, which had been promised by officials in December, but a large number of owners have not mentioned the car so far.

On January 10, with regard to the "delivery problem of Cyber Tank 300", tank-branded cross-border vehicles issued the latest announcement on its official Wechat account, which mainly made arrangements for delivery delays and delivery conditions in Tianjin.

The full text of the announcement is as follows:

The supply of some spare parts of the cyber tank 300 is restricted by various factors, such as power restriction, production suspension caused by epidemic control and transportation control, and the delivery schedule fails to meet the expectations of some users. Cross-border cars apologize here. Cross-border cars fully understand the eagerness of users and provide users with a travel subsidy scheme at the first time. After cross-border, Great Wall and other efforts, relevant materials have arrived one after another and are being put into production.

According to the current progress, about 1000 cyber tanks are expected to be shipped to local delivery centers by January 31, 2022, and the rest of the vehicles are scheduled to be delivered in the first quarter of 2022. The weekly transportation plan will be synchronized with the user on a weekly basis, and the user experience officer will contact the user for delivery as soon as possible. In case of epidemic prevention and control, weather and other factors, cross-border vehicles will adjust the delivery plan according to the specific conditions, please understand.

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In addition, with regard to the delivery in Tianjin, Cross-border Automobile said: "at 11:30 on January 10, 2022, logistics suppliers received an emergency notification that, affected by the epidemic in Tianjin, vehicles on their way to Tianjin could not enter the city, and subsequent shipments were suspended. Cross-border will always pay attention to the epidemic situation in Tianjin, when the risk of the epidemic in Tianjin is lifted, and the logistics vehicles can be delivered normally after entering the city, the user experience officer will inform the user as soon as possible. Users who originally planned to pick up the car at the Tianjin delivery center, if they want to pick up the car near the delivery center or choose remote shipping, they can contact the user experience officer for further arrangements.

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In fact, recently, some prospective owners of Cyber Tank 300 have issued a statement saying that due to the unilateral extension of the delivery date of their Cyber Tank 300 for many times, its 3000 prospective owners jointly put forward six major demands, including ensuring the final delivery time, determining the compensation plan, announcing the progress of car construction, and so on.

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After the incident, on January 5, Cross-border Automobile released the "delivery statement of Cyber Tank 300": through the efforts and cooperation of tank brands and cross-border vehicles, Cyber Tank 300 has officially started gradual delivery, but I deeply apologize for the delivery pace that does not meet the expectations of some users. Chaojing Automobile said that after internal discussion, it was decided to provide users with the following travel subsidy scheme: full-payment users (picking up the car after the Spring Festival in 2022) subsidized the 3000 yuan shopping card for the user on the day of picking up the car; the user of the financial down payment (picking up the car after the Spring Festival in 2022) subsidized the 1500 yuan shopping card for the user on the day of picking up the car; the user who has paid the deposit, if the user chooses to continue to wait, subsidizes the shopping card for the user on the day of picking up the car. If the user chooses a refund, we will immediately negotiate with you about the termination of the contract and promise to refund the money within 3 working days from the date of termination of the contract.

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The data show that the cyber tank 300 is a model modified on the basis of the Great Wall's tank 300. the cyber tank 300 was unveiled at the Shanghai Motor Show in April 2021, with an official price of 308000 yuan and a limited edition of 3000. Within an hour of booking, 3000 cyber tanks were ordered. According to the latest sales data, 84588 tanks were delivered in 2021, of which 11958 were delivered in December. This is the first time that the monthly sales of the tank 300 have exceeded 10,000.

However, the joint statement said that from December 27, 2021 to January 4, 2022, the cumulative delivery of cross-border vehicles was less than 30, and the delivery time could not be determined.

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The first trial car of the Cyber Tank 300 was officially launched on October 15, 2021, and said it will start offline delivery from December 11, 2021, with full delivery (3000 vehicles) expected to be completed before the Spring Festival in 2022, according to cross-border car officials.

On December 4, cross-border cars issued another notice saying that the delivery of vehicles had been postponed to December 27, and the adjustment also caused dissatisfaction among some prospective owners. According to reports, cross-border car CEO Liu Shulin has publicly said that production will be completed by January 15, 2022, to ensure that all delivery will be in place by January 31, 2022.

On December 27, the delivery of cross-border vehicles began, but there were eight centralized delivery points across the country, each of which delivered only one car. as of January 4, 2002, the cumulative number of vehicles delivered at the eight centralized delivery points across the country was less than 30. Car owners said that at this rate of delivery, it was impossible to deliver the cars on schedule, and then there was the aforementioned statement issued by cross-border cars on January 5.

Although the Cyber Tank 300 achieved remarkable results when it was scheduled to open, its production situation is not optimistic. According to previous official news, 30 pre-batch test cars of the Cyber Tank 300 were only completed at the Great Wall Automobile Chongqing Wisdom Factory at the end of November 2021, and the cumulative number of cross-border vehicles delivered was less than 30 as of January 4, 2022. According to the latest announcement of cross-border cars today, about 1000 "cyber tanks" can be shipped to local delivery centers by January 31, 2022 at the earliest, and the rest of the vehicles are scheduled to be delivered within the first quarter of 2022, but whether 3000 new vehicles can be delivered on schedule is still a question mark.

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