AutoBeta(AutoBeta.net)01/22 Report--

According to the 1818 Golden Eye report, Mr. Jiang from Hangzhou bought a Xiaopeng P7 in May 2021. He chose the Xiaopeng P7 because he valued the intelligent driving function of the vehicle, but some time ago, Mr. Jiang had an accident when he was parking in memory.

Xiaopeng memory parking function, launched in May 2021, can drive and park automatically in the parking lot. According to the diagram on the official website, the VPA parking memory parking function is the first mass-produced "last kilometer" parking function in the industry that does not depend on the transformation of the parking lot, and can be used to assist driving based on the route that has been remembered. In the process of driving, it can realize the functions of automatic speed adjustment, automatic turning, automatic bypass of obstacles, automatic car meeting, automatic parking to avoid pedestrians and automatic avoidance of vehicles entering and leaving the warehouse, to help users complete automatic parking from the last kilometer. become your parking lot "private driving."

With regard to the memory parking function, Mr. Jiang described that when a vehicle arrives at a new underground parking space or parking lot, a card will pop up and ask if you need to remember. If you learn a little, it is equivalent to recording the whole process from the exit to entering the parking space. The next time you go to the same parking space, it can automatically carry out memory parking without having to operate on its own.

Mr. Jiang's parking space is located on the ground floor of the Binjiang Platinum famous Building District against the wall. He has stored a parking route in the vehicle system and usually uses the memory parking function when he comes back. However, on January 14, when Mr. Jiang again used memory parking, the vehicle had an accident. According to the driving recorder, the car fell backwards at that time, paused and then drove backward again, then a sound could be heard and the memory parking function was exited. Mr. Jiang said, "all of a sudden, an acceleration did not have time for people to react, so they hit the valve behind." From the point of view of the scene, Xiaopeng P7 hit the valve next to the parking space, causing the electric tail door to be sunken.

What's wrong with memory parking that can be used before? The manager of Xiaopeng's East District Public Relations Department said, "the technical department of the company has understood that the parking system identification environment mainly depends on two devices, one is the ultrasonic sensor, the other is the look camera." At that time, the light at the scene was relatively dim, and the parking space identified by the visual perception of the camera was actually not accurate, so the target location of its parking was different from the actual correct position. at the same time, because there is not a thin rod behind the parking space, ultrasonic radar is actually limited to the thin rod, so there is another weak scene. "

Judging from the records of the driving recorder, the light in Mr. Jiang's parking space was not very good at that time, but Mr. Jiang tried to remember parking again, but he parked in smoothly.

Manager Cheng said, "that is to say, there is probability, that is, there may be an unrecognized phenomenon, that is, we have been emphasizing that it is not a fully automatic parking, it is not a state in which you can get rid of it completely. Because it is probable that it may not be recognized, customers still need to check the reversing environment when parking to ensure the safety of the environment."

Manager Cheng inquired about the user's manual of the vehicle, which said that "the intelligent assisted parking system may not work as expected in dark or poor visibility." In other words, the 4S store thought that there was no problem with Xiaopeng's parking system. In Mr. Jiang's view at that time, the car was parked in the parking space, about half a meter away from the valve behind, and the parking environment was safe. If there is a probability that the parking space can not be identified, then there is a hidden danger to this function. Manager Cheng said that this is a possible scenario called a weak situation, that is, this weak scene is actually a probabilistic situation that may occur.

Mr. Jiang put forward his own request: ask Xiaopeng to bear the cost of repairing the rear door, about 9000 yuan. Xiaopeng check the braking system again to make sure that a similar situation does not happen again. However, Xiaopeng rejected Mr. Jiang's claim after sale and applied to the headquarters for compensation of 10,000 points at most, 10 points equivalent to 1 yuan. "

With regard to Mr. Jiang's request, Manager Cheng said that he had reported it to the company and would actively negotiate in the future.

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