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It is really annoying that there are all kinds of problems in the purchase of a new car only a month ago. Recently, a car owner, Mr. Zhang, posted a video on the Internet, saying that the new Lantu FREE car he bought had lost power and direction in just one month, and there was a problem of getting into a nest while driving, so he put forward a request to return the car, but it was rejected by the manufacturer, and the communication was still fruitless. Mr. Zhang, the owner of the car, decided to protect his rights with the manufacturer.

Mr. Zhang, the owner of the car, released the video of Lantu FREE picking up the car for one month.

According to the Caijing website Automobile report, Mr. Zhang said that the new Lantu FREE car he bought had all kinds of problems after only one month of driving. Mr. Zhang said that the failure of electric control and high-voltage relays caused the vehicle to lose power and lost power, so Mr. Zhang believed that the vehicle had huge safety risks.

In addition, Mr. Zhang said in the video that his vehicle failure met the standard of free return and replacement of the new three-package regulations, but the manufacturer replied that it did not meet the standard of return and replacement of the three-package regulations and only provided a maintenance plan to replace damaged parts. Lantu Automobile said: the situation of this user does not apply to the national three guarantees policy. We are actively negotiating to solve the user problem.

Mr. Zhang did not approve of this practice and questioned: "Lantu executives, if you buy a new car, there are three core failures in a month, which has seriously endangered the personal safety of drivers and passengers." for this reason, Mr. Zhang said that he will safeguard his rights to the end.

At present, the person in charge of Lantu Automobile has responded: "the user Mr. Zhang's vehicle is still under maintenance, and Lantu is discussing the follow-up solution with Mr. Zhang." In view of the problems encountered by individual users in the process of using the car, Lantu Automobile attaches great importance to it and has immediately set up an investigation team and appointed professionals to carry out one-on-one follow-up. "

So far, the two sides have not reached an agreement.

According to previous reports from the automotive industry, Lantu FREE is the first model under Dongfeng high-end new energy brand Dongfeng Lantu. Lantu FREE went on sale on June 19, 2021 and began delivery in August 2021. The car launched a total of pure electric version and extended range version of two power models, the price is 333600 yuan and 313600 yuan respectively, of which the pure electric version NEDC has a range of 500km, while the extended version NEDC has a range of 860km. The longest in the same category, it is understood that of the two powered models, the order for the extended range version accounts for 90% of the total.

At present, only Lantu FREE is on sale under Dongfeng Lantu. According to the latest data, Dongfeng Lantu FREE sold 6431 vehicles in the five months after its launch, of which 3330 were sold in December 2021.

On January 21 this year, the 10000 production car of Lantu Automobile was officially off the line at the Lantu 4.0 digital factory. from July 29, 2020 to December 18, 2020, Lantu only took five months to complete the brand launch to the product launch. From December 18, 2020 to June 19, 2021, Lantu FREE took only 6 months to complete the product debut to the official market, and innovated the first pure electric extended range dual-power solution. From the first mass production car of Lantu FREE to January 21, 2022, Lantu completed the mass production of 1 to 10000 cars in 205days, which shows its speed.

At present, the dreamer of the second model of Lantu Automobile has also been unveiled at the Guangzhou Auto Show, which is the first pure electric MPV under Lantu, and the new car will go on sale in the middle of this year. In addition, according to the Lantu Automotive Product Plan, in the next three years, Lantu Automobile will form a matrix of three major categories across SUV, MPV and cars, and at least one new car will be put on the market every year.

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