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Recently, the independent car critic 38 announced the results of the car of the year 2021-2022 through its Weibo "38 car Review Center", in which the Dongfeng Citroen Versailles C5X was named the "least responsible car" on the grounds that "the product strength can not afford the benchmark level, and the after-sales attitude can not afford the trust of car owners." Of course, the result is limited to the car commentator's independent opinion on the Dongfeng Citroen Versailles C5X.

On September 23, 2021, the Citroen Versailles C5X officially went on sale with a price range of 14.37-186700. The new car gained a lot of praise in the market by virtue of its individual shape and rich configuration, and even hit a "new benchmark for reshaping Class B". It is regarded as a "turnaround" of the brand. However, Versailles, the 38th review, gave extremely "harsh" comments. The opinions of these comments include: 1. Cars with A + class can not reach B class; 2. The second row of head space is OK, legroom is enough, cushion is short; 3. The current climate is 10 ℃ with an acceleration of 8.8 seconds and brakes of 35.5 meters. The track score is 1.06.4. Large roll, low limit, no sense of sports, no fun to drive; 5. Steering has superfluous swing action, slow beat, muddy; 6. Chassis comfort rating, not crisp enough, obvious aftershocks, general sense of advanced; 7. Variable box irregularity, shift impact, taxiing down gearing; 8. The first part of the brake is weak, and the brake force is needed; 9. Driving sound insulation is good and high-end feeling; 10 fuel consumption current temperature 23 ℃ city 6.7 highway 5. 6, quite fuel-efficient; 11. There are many functions, but it is difficult to use, menu design is chaotic, classification is chaotic, setting logic is anti-human, and the most difficult to use is the car that has been driven so far.

Comment on Versailles has brought unprecedented popularity and attention to the 38th, as well as unprecedented controversy. On the 38th, he criticized the comments in the comment area, saying that most of these comments lined up neatly, spoke in a consistent way, and attacked his double labels, labeling him as "French cars are black, Japanese cars are black, and Honda blows in particular." he was also nicknamed "Taijun" and "Daisuo", which made him very dissatisfied.

At the same time, a netizen named "Elephant" and claimed to be an employee of Dongfeng Citroen also made two videos in which he responded to some of the views in the No. 38 car review program. Car commentators angrily bought Versailles at their own expense, responding to the views given in the video and online disputes, while asking "Elephant" to go to Beijing to compete with each other on their own views.

On the 38th of December, I found that the Versailles I bought would wobble when the engine accelerated to 4000 revolutions, saying that this phenomenon was not normal because it had not happened before during the test drive of the vehicle. Subsequently, the manufacturer's technical staff said that the mileage of the new car has not yet reached 1500 kilometers, and the gearbox is still in the learning stage, so this problem will arise, and car owners are advised to drive gently during the running-in period. In order to verify the authenticity, the original mileage 652km was driven to 1500km overnight on the 38th, but the phenomenon of engine jitter has not been solved. Later, the manufacturer gave a written reply that the vehicle had been tested by the instrument and there was no abnormal jitter; in manual mode, there would be a slight jitter. In automatic mode, there will be a slight jitter when refueling to 4000 rpm. According to this, the manufacturer thinks that there is no abnormal jitter of the whole vehicle, which does not affect the normal use. The manufacturer advises car owners, "ask vehicle users to follow the important recommendations in the manual that must be strictly followed in the daily use of the vehicle." Judging from a number of videos released on the 38th, the manufacturer acknowledged the existence of engine jitter, but denied that the situation was abnormal.

After the above events, the 38th considered Versailles to be the "least responsible car". The 38th said in the video that Versailles played the slogan of "reshaping the new benchmark of Class B" and was entrusted with the mission of helping the brand turn around through volume. However, after passing the evaluation, 38 good believes that Versailles is a far cry from the expectations advertised by the manufacturers, and the products hurt a lot, and after that, instead of waiting for the manufacturers to improve the attitude of these problems, instead of waiting for manufacturers to improve the attitude of these problems, it has led to the largest scale of abuse and attack in history. At the same time, it also includes the staff of the factory's public relations department to attack and smear in person. In order to correct audio-visual and take responsibility for their own point of view, Versailles was bought at their own expense after the evaluation, and then more serious product problems were discovered. Therefore, based on the above, No. 38 believes that Versailles has not taken up the actual level of "reshaping the new benchmark of Class B", and has not taken up the after-sales responsibility and attitude that manufacturers should bear in terms of their attitude towards consumers.

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