AutoBeta(AutoBeta.net)02/11 Report--

According to the auto market research agency J.D.Power, Kia ranked first in 2022, Hyundai ranked third (148points), and Genisseth fourth (155points). The top four Chinese and Korean brands accounted for three seats, and their reliability scores surpassed those of Japan in all respects.

The score of J.D.Power takes the problems occurred within 2-6 months after the purchase as the statistical sample, and scores the number of problems in every 100 cars. The fewer the problems, the lower the score, which also means the better. The lower the satisfaction, the higher the quality satisfaction. From July 2021 to November 2021, J.D.Power American vehicle Reliability Research is based on 29487 2019 models.

In the list released this year, Kia, Buick and Hyundai are in the top three, with excellent performance in terms of product reliability. Volvo, Dodge Ram RAM and Land Rover were at the bottom with 256266284 questions each. The average for the industry is 192. The top 10 rankings are as follows: 1. Kia 145 (145 problems with 100 cars); 2. Buick 147th 3. Modern 148t 4. Geneses 155. Toyota 158X 6. Lexus 159 per 7. Porsche 162 investors 8. Dodge 166 / 9. Cadillac 168 over 10. Chevrolet 171.

In this list for the US market, most mainstream American brands such as Buick, Cadillac, Chevrolet and Ford have higher reliability performance than most of the market averages. although Toyota did not enter the top three, in the general view of the market, Toyota initially won the reputation of the US market precisely because of price and reliability, and Toyota's Lexus brand also has a consistent performance. From the latest JD Power results, the performance of the Korean system seems to be significantly better than that of the Japanese system. In 2017, Hyundai had a similar performance. At that time, J.D. Power, Kia won the first place in the second year, while the high-end Hyundai brand Denisys ranked second, except for Korean brands in the Chinese market. Some netizens made the above remarks.

J.D.Power said that most car brands and high-performing brands reduce the difference in quality, with an average of 190 for most brands and 204 for premium brands. On the other hand, the problems related to the car-engine system are obvious, with a score of 55.9 per 100 vehicles, more than twice as many as other problems. These include: built-in speech recognition (8.3 PP100); Android Auto/Apple CarPlay connection (5.4 PP100); built-in Bluetooth system (4.5 PP100); insufficient power plug / USB port (4.2 PP100); navigation system that is difficult to understand / use (3.7 PP100); touchscreen / display (3.6 PP100); and navigation system map inaccurate / outdated (3.6 PP100).

This is the 33rd year that J.D.Power has conducted reliability ranking research. It was founded in 1968, is headquartered in Costa Mesa, California, and has offices in North America, South America, Asia Pacific and Europe. In 2019, American private equity giant Thoma Bravo announced the acquisition of J.D.Power. Earlier, its research results will be cited by brands and 4S stores to prove the performance of the quality of their products in the market.

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