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Xiaopeng car suffered a collective complaint!

2024-09-08 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)02/21 Report--

According to relevant data, Xiaopeng delivered a total of 98155 cars in the whole year of 20201. the number of cars delivered by Ulai and ideal are 91429 and 90491 respectively, which is the first time that Xiaopeng has won the first sales of new forces. After entering 2022, Xiaopeng Motor continued to be strong, delivering 12922 vehicles in the first month of the year, while ideal and NIO delivered 12268 and 9652 respectively, defeating Lailai and ideal to become the new power again.

According to Xiaopeng's official website, the main models currently on sale are G3, P5 and P7, of which P7 is responsible for sales, with 6707 delivered in January 2022, while Xiaopeng P5, as Xiaopeng's third production car, delivers 4029 vehicles a month, ranking 25th on the list of new energy models.

Although the delivery results are outstanding, but recently Xiaopeng car is not comfortable, consumers are full of joy to pay the deposit but can not wait to match the car, Xiaopeng car's delayed delivery so that consumers feel helpless.

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User 7735854720 launched a collective complaint on the black cat complaint website. The complaint is about that the owner ordered the Xiaopeng P5460G version in October 2021 and paid a deposit of 50000 yuan, then signed a car purchase agreement, and the salesperson informed the car at the end of November or December, but did not deliver the new car until the deadline. In addition, the owner also mentioned that the specific time limit for vehicle delivery was not clear in the car purchase contract signed with Xiaopeng Motor. Only "Xiaopeng Automobile will deliver the car to you within a reasonable time after the car you ordered arrived at the store and your purchase price has been paid in full." such ambiguous words, which are very favorable to Xiaopeng Motor, think that there are problems with the signed car purchase contract. At the same time, the owner also proposed that Xiaopeng was suspected of discriminating against consumers because owners who booked other Xiaopeng P5 models later in the same period from December 2021 to January 2022 had already got the car. Xiaopeng did not give a reasonable explanation for this practice.

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In response to this matter, Xiaopeng said: "due to the impact of the epidemic, the industry is facing extremely tight supply of major components, including lithium iron phosphate batteries, which has also brought great uncertainty to the production of Xiaopeng P5460 model. We apologize for the failure of the 460 model order to be delivered in time within the expected delivery cycle." At the same time, Xiaopeng said, "We have combed out the customers who are expected to have the risk of overdue according to the latest production scheduling plan, and then we will contact the customers one-on-one through the sales staff according to the order order to understand their needs." assist customers with needs to complete the procedures of modification or cancellation, and said, "if the customer chooses to change the configuration, we will retain the preferential policy of the original order for the customer." If the customer chooses the worry-free unsubscription service, we will bear the cost of recovering the charging pile in the unbooking process free of charge.

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However, some car owners speculate that the insufficient supply of lithium iron phosphate may be related to the Ningde era. In December last year, the media reported that due to the great increase in battery prices in the Ningde era, in order to cope with the pressure of rising costs, the Ningde era power battery would be gradually replaced with the AVIC lithium battery in the future. Yiwei Lithium iron battery will also continue to be used, mainly matching low-equipped models. In addition, due to the surge in the price of upstream power batteries, the price of the new energy vehicle industry as a whole has risen in 2022. Xiaopeng gradually let users accept the new price through two price adjustments in December 2021 and January 2022.

At that time, in response to relevant reports, Xiaopeng responded: "the rumors that we will transfer suppliers or a supplier to be our core supplier are greatly different from the facts." Xiaopeng Automobile will, as always, choose a strength supplier such as Ningde era to become our core partner. " Xiaopeng said, "the parts supply chain of vehicle production needs to be continuously improved in order to better guarantee supply and production and predict the delivery cycle more accurately."

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It is understood that Xiaopeng P5 is Xiaopeng's third production car, officially launched on September 15, 2021, the new car launched six models, respectively, 460G/550G, 460E/550E, 550P/600P, the price after comprehensive subsidy is 15.79-223900 yuan, of which 460G/460E is equipped with lithium iron phosphate battery from Ningde era, 550G/550E/550P/600P is equipped with Zhaoqing Xiaopeng and Ningde era ternary lithium battery. On February 14, Xiaopeng P5 added four new models, namely the 460G+/460E+/510G/510E, with a subsidised price of 16.47-193300 yuan, which is higher than that of the current 460G/460E. According to relevant data, the battery pack suppliers of these four models are all Zhaoqing Xiaopeng, the first two models are lithium iron phosphate batteries, and the latter two models are ternary lithium batteries.

In other words, of all the models currently on sale in Xiaopeng P5, only three models have battery packs from Ningde era, all of which are Zhaoqing Xiaopeng. According to the official website, the current delivery time of Xiaopeng P5460 version is 18-19 weeks, while the minimum 460G and sub-low-equipped 460E can no longer accept bookings, that is, Xiaopeng P5 models with lithium iron phosphate batteries in Ningde era can no longer accept bookings, while other versions are delivered in 4-5 weeks.

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Due to the decline of subsidies for new energy vehicles, consumers will bear more costs to buy new energy vehicles. Of course, subsidy policies are also different in different regions. For example, the subsidy for new energy in Guangdong Province ranges from 10,000 yuan to 20,000 yuan in 2021, and there is an additional replacement subsidy of 8000 yuan in Zhaoqing City, Guangdong Province, but these subsidy policies ended on December 31, 2021. The Xiaopeng P7 460 series will be delivered in early January 2021, so car owners who sign a car purchase contract before 2021 but cancel their bookings due to late delivery will miss the car purchase subsidy, and there is no official plan to compensate for this loss for the time being.

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