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The delayed delivery of the 460 version of Xiaopeng P5 model has once again become the focus of attention. On March 15, 148 prospective owners of Xiaopeng P5460 issued a joint statement on "A letter to Mr. he Xiaopeng". According to a letter from the owner of Xiaopeng P5-460 to Mr. he Xiaopeng, since October 2021, a number of consumers have paid deposits to order Xiaopeng P5460 models. At first, the seller promised that the car could not be delivered by the end of November or December. After that, the car can be picked up before the end of December, and the prospective owners are told before the Spring Festival that it will not be delivered until after the festival. However, so far, there are still a large number of prospective owners who have not been equipped with cars. During this period, some car owners were in urgent need of changing their cars to the more expensive version 550 and did so quickly, but the would-be owners who did not change their cars were informed of a "mosaic" version of the retrofit plan on February 14, which was obviously the most important battery supplier of the tramway, but it was vaguely passed with "Xiaopeng self-assembly battery in line with national standards". In response, the would-be owner, who had been waiting for more than four months, put forward three major demands to he Xiaopeng and Xiaopeng in a statement: to be open and transparent about the real reason for the delay in the delivery of the 460 version of the P5 model; to be transparent about the progress of car allocation and to quantify the details of compensation; public apology.

So far, he Xiaopeng, founder and CEO of Xiaopeng Motor, has not responded to the above news.

In fact, the problem of delayed delivery of the 460 version of Xiaopeng P5 model has been reflected by prospective car owners all over the country in recent months. Before that, hundreds of car owners in Xiaopeng P5 rights protection group spoke out by connecting queues. At the same time, Xiaopeng car was also collectively complained by car owners, mainly due to delivery delay, non-fulfillment of promises, fraud of consumers, and so on. When the automobile industry pays attention to viewing from the third-party car complaint website car quality website and the black cat complaint website, the car quality network platform shows a number of issues such as "Xiaopeng P5 cannot deliver a new car after the deposit is paid" and "the car has not been brought up for four months." the time to pick up the car is up but the car is not asked for compensation "and other problems, including non-fulfillment of the promise, failure to bring up the car, and so on. And "user 7735854720" also filed a complaint on the black cat complaint website, including: book Xiaopeng P5460G version in October 2021 and pay a deposit of 50000 yuan, then sign a car purchase agreement, and the salesperson told the car to be delivered at the end of November or December. However, the new car has not been delivered until the deadline, and the specific time limit for vehicle delivery is not clear in the car purchase contract. Only "Xiaopeng Automobile will deliver the car to you within a reasonable time after the car you ordered arrives at the store and your purchase price has been paid in full." the car owner thinks that there is a problem with the car purchase contract, which is ambiguous and very favorable to Xiaopeng. In addition, Xiaopeng is suspected of discriminating against consumers because owners who booked other Xiaopeng P5 models later in the same period from December 2021 to January 2022 have already got the car, and Xiaopeng has not given a reasonable explanation for this practice.

In response, the person in charge of Xiaopeng Automobile told the relevant media: "because Xiaopeng P5 is a new model, the system did not give the expected delivery cycle before November 3. Store sales are explained to customers in accordance with the average delivery cycle in previous months, and I really apologize for the inconvenience caused to customers." The person in charge of Xiaopeng also pointed out: since last year, Xiaopeng has been contacting customers in batches and organizing production at the same time, but because the battery used in the 460 version of Xiaopeng P5 model is lithium iron phosphate and other parts are relatively short, as a result, the vehicle capacity of Xiaopeng P5 460 version is particularly limited. For this reason, customers with delayed delivery of the 460 version of Xiaopeng P5 model can choose to return, modify or unsubscribe three solutions, of course, car owners can also choose to continue to wait, but for delayed delivery owners, Xiaopeng Automobile official said that there is no compensation plan for the time being.

Xiaopeng was founded in 2014 and currently has three models on sale, including Xiaopeng P7, Xiaopeng G3 and Xiaopeng P5. Xiaopeng P5, the third production model under Xiaopeng, officially launched on September 15, 2021, positioning compact pure electric sedan. So far, Xiaopeng P5 has a total of 10 models on sale, of which 460G/550G, 460E/550E and 550P/600P will be launched on September 15, 2021. After comprehensive subsidy, the price is 15.79-223900 yuan. The 460G/460E is equipped with Ningde era lithium iron phosphate battery, and the 550G/550E/550P/600P is equipped with Zhaoqing Xiaopeng and Ningde era ternary lithium battery. The 460G+/460E+/510G/510 model was launched on February 14 this year, with a subsidized price of 16.47-193300 yuan. The battery packs of the four models are all supplied by Zhaoqing Xiaopeng, the first two models are lithium iron phosphate batteries, and the last two models are ternary lithium batteries. The automotive industry has learned from Xiaopeng Automobile that the delivery time of Xiaopeng P5 460 version is 14-15 weeks, of which the minimum 460G and sub-low configuration 460E of Xiaopeng P5460 version can no longer be booked, that is, the two models of Xiaopeng P5 with lithium iron phosphate battery in Ningde era can no longer be booked, while other versions are delivered in 4-5 weeks.

In terms of sales, relevant data show that a total of 98155 Xiaopeng cars were delivered in 2021, making it the top seller of new forces (91429 and 90491 respectively). After entering 2022, Xiaopeng delivered a total of 12922 new cars in January and 6225 in February, with a total of 19417 new cars delivered in two months, of which, from January to February, Xiaopeng P5, the third production car of Xiaopeng, delivered a total of 6088.

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