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2024-11-22 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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On April 29th, a Tesla owner, Ms. Zheng, reported to the media that a Tesla model 3 she bought sent out a thrilling audio "I died unjustly" for no reason, and the "strange" incident still took place in the middle of the night, which frightened Ms. Zheng and her daughter.
According to the Red Star News, Ms. Zheng bought this Tesla Model 3 in January last year, and there was no major problem before. On April 27 this year, the car suddenly had some problems: the car stereo suddenly turned to its maximum volume several times, turned it down and then suddenly increased it. This problem occurred about three times in 10 minutes. In addition, The central control screen of a vehicle sometimes the air conditioner panel opens automatically and then closes quickly and suddenly, sometimes it automatically turns on an APP and operates automatically. To this end, Ms. Zheng consulted a Tesla cyclist and got the answer that she had not encountered a similar situation, so Ms. Zheng did not think much about it at that time.
At 9 p.m., Ms. Zheng took her daughter home. After a five-minute drive, the car suddenly started the "Himalayan" App and played a historical story, when the central control screen flickered and the "Himalayan" App automatically played other stories again. "the air-conditioning panel on the screen, the Himalayas and the map are all jumping all the time. I think there is something wrong with the system." Ms. Zheng described it. Then Ms. Zheng contacted Tesla customer service, which said: just restart the vehicle.
Half an hour later, after Ms. Zheng parked her car in her basement, there was a "psychic" incident mentioned at the beginning of the article. Ms. Zheng said that after she parked the car into the parking space in the underground parking garage, she restarted the car by pressing the rollers on both sides of the steering wheel, and the sound in the car suddenly said, "I died so unjustly!" This scene scared Ms. Zheng and her daughter. "she doesn't believe in ghosts and gods, but she inevitably has lingering fears and describes it as a psychic event," Zheng said.
On April 28th, in response to the above incident, Ms. Zheng contacted Tesla customer service again, and the customer service said it may be something wrong with the central control screen of her vehicle, as the background detected a large number of clicks on the screen in a short period of time. At the same time, the customer service also provided Ms. Zheng with a key message: on the evening of April 27th, her car's Himalayan App played a "evil heart" audio, which coincided with the "haunted" time. Later, Ms. Zheng opened the audio and confirmed that it was played in the car that night.
On the afternoon of April 28th, Ms. Zheng drove her car to a Tesla 4S store outside the South third Ring Road of Chengdu. After testing by the staff of the 4S store, it was confirmed that there was something wrong with Ms. Zheng's vehicle screen. As the vehicle is still under warranty, the 4S store gave Ms. Zheng a free replacement of the central control touch screen and apologized to Ms. Zheng.
In addition, the relevant staff of Tesla Himalayan APP used by Ms. Zheng also said that the Himalayan client on Tesla's car was developed by Tesla, and Himalaya would not push it on Tesla's car. "We have always had a friendly and cooperative relationship with Tesla, and we have also fed back the situation to Truss for optimization."
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