AutoBeta(AutoBeta.net)05/22 Report--

On May 21, a Mr. Euler who advocated a good cat car reflected to the media that there was a situation in which the battery goods did not match the board of an Euler good cat new energy car he bought. According to the "1818 Golden Eye" media report, on December 9 last year, Mr. Zhang placed an order through the software to order a "Ola good cat 401km Athena version" new energy car, which he planned to drive to his girlfriend at a price of more than 120000. The software page shows that the battery type of the vehicle is a ternary lithium battery. When charging the car the next day after picking up the car on May 8, it was found that the battery type on the charging pile was lithium iron phosphate battery, which did not match his ternary lithium battery. Then Mr. Zhang contacted the Hangzhou Yuansheng Ora 4S store.

Hangzhou Yuansheng Oula 4S store sales Xiaojin said that customers place orders through the software, store sales will use the code to manually match the order. On the vehicle 3C certificate, the last four digits of the vehicle model are related to batteries, such as CBEV refers to lithium iron phosphate and BBEV refers to ternary lithium battery. At that time, the order did not show the code of ternary lithium or lithium iron phosphate.

In this regard, Mr. Zhang put forward the request to return the car or replace the battery, but the 4S store rejected Mr. Zhang's request on the grounds that the model had been updated. After that, Mr. Zhang learned through the group of car friends that a car owner had encountered the same problem in this 4S store. At that time, he consulted the owner's compensation plan and thought it was of reference. Therefore, Mr. Zhang asked the 4S store to make compensation according to the previous compensation plan of the car owner. With reference to the car friend's plan, Mr. Zhang asked the 4S store to compensate 2000 yuan, give away two years of maintenance, and paste the car film free of charge.

In response to the compensation scheme, 4S store sales Xiao Jin said: "as far as I know, only Mr. Zhang." Since the 4S store is just a branch and the group company is in Taizhou, the department manager can't answer the problem. It is understood that if there is a discrepancy between the purchase of a vehicle and the delivery of a vehicle, the car owner can advocate a return of one to three through a report by industry and commerce. 4S store sales Xiao Jin said that he is actively docking with Mr. Zhang on this matter. The leaders of the 4S store have agreed that the solution proposed by Mr. Zhang can be implemented, and will negotiate with Mr. Zhang afterwards.

According to the automotive industry's concern, the Euler brand is a new energy vehicle brand launched by Great Wall in August 2018. Euler cat is a model on sale under the Euler brand. It was officially launched in November 2020. It is the first pure electric vehicle based on Great Wall lemon platform architecture and coffee intelligent ecology. The current official guidance price range is 10.39-143900 yuan. The mileage includes 401km and 501km, and sales volume. The total annual sales of Euler good cats in 2021 is 49900. Although the sales performance of Euler cats is outstanding, they also face a lot of complaints. Previously, Euler cats caused a large number of complaints from car owners because the chips of the cars did not match the propaganda. The brand was accused of "changing cores", playing word games or suspected of consumer fraud. At present, 2022 Ola good cats are on the market, and a total of four models are available in 400km and 500km, with a total price of 141000-171000 yuan. Data show that a total of 20249 Ola cats were sold from January to April this year.

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