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Chang'an suddenly canceled the remote control function, the car owner is not happy!

2024-09-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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A few days ago, Chang 'an Automobile announced that according to the legal requirements of personal information protection and automobile data security, Chang' an Automobile App, Smart Cloud Control App and Gravity Domain App will be adjusted from June 30,2022. Features that will not be available in the App after adjustment include: remote monitoring (i.e. mobile phone remote live broadcast function), 360 panorama (i.e. remote camera function outside the mobile phone), remote intelligent parking.

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Once the announcement was released, Chang 'an Automobile soon encountered complaints from some owners. A collective complaint about UNI-V shows that on a complaint platform, the number of complaints involved has reached 93. Some users questioned that the relevant automobile data safety management regulations were issued in 2021, and "UNI-V was listed on March 21,2022. When it was listed live broadcast, Chang 'an ignored the policy provisions, publicized remote intelligent parking, mobile phone real-time monitoring and other functions, and said that the national policy stipulated that this function should be cancelled three months after listing." The user said: "We support the national policy, but Chang 'an Automobile not only did not mention this regulation when selling cars, but promoted the remote automatic parking function, misleading consumers to buy top models, if Chang' an Automobile mentioned in the promotion of remote control function will cancel this function later Will anyone buy it?" This is false propaganda."

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For this reason, the user said, either return the money to buy this function at that time, or the function can be used, the manufacturer is to let 4S shop call to confirm, compensation did not say anything, said that can only accept this policy, in vain.

It is understood that Chang 'an UNI-V was officially launched on March 21. It is the third model of Chang' an UNI series and the first sedan of UNI series. The price is 10.89- 131,900 yuan. Data show that Chang 'an UN-V sales volume in April was 5425 vehicles.

It is understood that Several Regulations on Automobile Data Safety Management (Trial)(hereinafter referred to as "Regulations") was officially implemented in October 2021, which advocates that automobile data processors should adhere to the principles of in-vehicle processing and desensitization in carrying out automobile data processing activities. The Regulations also make it clear that video and image data outside the vehicle containing face information, license plate information, etc. belong to important data. If personal information outside the vehicle cannot be collected with the consent of the individual and provided outside the vehicle, anonymization shall be carried out, including deleting pictures containing natural persons who can be identified, or carrying out partial contouring processing on face information in the pictures.

Changan Automobile is not the first car company to adjust the remote control function. In March of this year, some BYD owners reported that the "clairvoyant" function, which can remotely view the camera images outside the car, suddenly could not be used. Opening this function in BYD Auto App would prompt "According to the latest national regulations, the image function outside the car is being upgraded. Please look forward to it." It is understood that "clairvoyance" is a remote imaging system provided by BYD DiLink intelligent network connection system for users, which can view the surrounding environment of the car through the cameras around the vehicle.

On May 23, some car owners reported that Xiaopeng car APP terminal could not remotely view the camera function outside the car. In response to the relevant data safety regulations issued by the competent department, Xiaopeng Automobile suspended the function of "APP remote view camera outside the vehicle" on May 23. This adjustment does not affect the use of vehicle "sentinel function". Please rest assured. Xiaopeng Automobile will, as always, abide by relevant national laws and regulations and operate in good faith and legally.

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Some netizens think,"Think about it is also, laws and policies are also for our own privacy, or understandable","can only say that now technology is more and more developed, their privacy is more insecure, each brand should be timely rectification, so as to better protect our privacy, safe car","This is completely understandable, like BYD and Xiaopeng cars have disabled the remote camera function, this is to follow the regulations." Of course, Chang 'an Automobile makes adjustments to the remote control function, which is really a little difficult for consumers who have just picked up a new car. From a certain point of view, the main engine factory can give certain compensation.

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