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When booking a Ferrari car, it was temporarily asked to add 80,000 to pick up the car. The latest development: the 4S involved has been placed on file for investigation.

According to the Litchi News, after many studies, law enforcement officials of the Nanjing Xuanwu District Market Supervision Administration Bureau believed that the car sales contract signed between 4S stores and consumers was suspected of contract violations, and decided to aim at the unequal terms in the contract. Nanjing Ruijun Automobile sales and Service Co., Ltd. to conduct a case investigation. Law enforcement officials pointed out that because the number of car buyers involved in the 4S store was relatively large, and the contract content of the 4S store aggravated the rights of consumers, the 4S store involved was put on file for investigation. Later, if it is found that there is a problem of price increase, it will also be dealt with in the case. Law enforcement officials also stressed that consumers can protect their rights and interests through arbitration or in the form of litigation in court.

On May 31, "Ferrari will have to add 80,000 to pick up the car after one year", "Ferrari's official response to the fare increase incident", "Nanjing Municipal Supervision Bureau intervened to investigate the Ferrari price increase and car increase incident", "the municipal supervision department set up an expert group to consult on the price increase and car increase incident" and other topics have become the focus of attention and triggered hot discussion on the Internet.

Let's first review the cause of the whole incident: on March 4 last year, Mr. Wu, a consumer from Changzhou, ordered a Ferrari F8 supercar at a Ferrari 4S store in Nanjing. The price of the car is 3.54 million. Both sides signed a contract. Mr. Wu paid a deposit of 500000 yuan. When Mr. Wu went to the store to pick up his car on May 24 this year, the salesperson asked Mr. Wu to sign a supplementary agreement for the purchase of the car with an additional price of 80, 000 yuan, otherwise the 4S store would terminate the contract, dispose of the car and confiscate 500000 of the deposit. As for the reasons for the extra price increase, the head of the Nanjing Ferrari 4S store said that the price of Ferrari only rose in March this year due to production and transportation costs.

After that, the sales staff of the 4S store took the initiative to contact the car owner and explain the price increase of 80,000 yuan. Ferrari's Chinese customer service staff responded that the price adjustment was due to the rise in the global prices of raw materials, energy and logistics, and the overall status of the industrial chain. Ferrari decided to adjust the price of its products, involving all customers whose orders were not delivered by all stores in the country, and about the price increase. Ferrari also has relevant provisions in the contract that allow price adjustment.

In response, Mr. Wu said that a car purchase contract had been signed with the 4S store before the price of raw materials rose. The signed contract cannot be changed as soon as it is said that the price will be increased, and the Faraday cost should not be paid by consumers. Mr. Wu hopes that the car can be raised in accordance with the car purchase contract price signed in the previous period, but the 4S store insists on signing a supplementary agreement for car purchase, with an additional price increase of 80,000 yuan to pick up the car. Mr. Wu can't accept the 4S store asking for a price increase. And this problem is not a consumer of Mr. Wu. Some consumers in Nanjing also encountered a similar situation with Mr. Wu when they picked up the car in this 4S store. The 4S store also proposed that the car must be increased by an extra 80,000 yuan, so they had no choice but to compromise and signed under the supplementary agreement on the price increase. According to Article 8 of the Automobile sales contract signed between dealers and consumers, in the event of product configuration and scale adjustment, technology upgrading, personalized configuration upgrade or other changes, the seller has the right to make a price increase of no more than 5% according to the manufacturer's corresponding price. in response, several consumers said that Ferrari's explanation for the price increase had nothing to do with this clause. It is too far-fetched to ask consumers to increase their prices for this reason. In addition, the 4S store did not explicitly inform consumers of this clause when buying a car before. Then the Nanjing Municipal Bureau of Supervision intervened in the investigation.

May 31 is the last day when the 4S store informed Mr. Wu to pay the final payment for the pick-up formalities. Mr. Wu said that the final payment of the car had been ready a long time ago, but the 4S store did not go through the delivery procedures. According to the notice of arrival provided by Mr. Wu, Mr. Wu is required to hand in the final payment for the car on May 31. if the final payment is not paid on time, the 4S store has the right to terminate the contract and confiscate the 500000 deposit. The Nanjing Ferrari 4S store responded that it would not confiscate the 500000 deposit and had provided Mr. Wu with a special application to postpone delivery, but there was still no positive response to the delay and how the price increase would be resolved. In this regard, Mr. Wu said he could not understand that the Ferrari brand lacked respect for customers. The market supervision department of Xuanwu District in Nanjing also said that it had accepted the relevant reports and was collecting evidence to conduct an investigation.

On June 8, with regard to the issue of price increase, a number of car buyers across the country said that they had not found the official explanation of Ferrari. In order to find out whether the price increase by Ferrari manufacturers or by dealers at will, a number of car buyers sent e-mails to Ferrari manufacturers to verify, but did not get a reply. Law enforcement officials of the market supervision department in Xuanwu District of Nanjing said that an expert group has been set up to conduct "consultation" on whether the case is on file, and the experts will judge whether the rights and interests of consumers are infringed on the basis of law and contract, and will have a preliminary conclusion in the near future. On June 10, the law enforcement officials of Nanjing Xuanwu District Market Supervision Administration again organized the two parties involved to mediate, but due to the big differences between the two sides, they could not reach an agreement, and 4S store refused to accept mediation. As of press time, we still do not know the final result of the case-filing investigation.

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