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Worried, spent nearly 300000 yuan, not only can not lift the car also can not receive a refund. Recently, a car owner reported to the media "upstream news" that on April 25, the car owner Mr. Fan bought three Leiling cars at the Guangzhou Automobile Toyota Chongqing Shuolong Longteng 4S store in Chen Jiaping, Jiulongpo District. They are two 1.2T luxury cars and one Leiling 1.2T sports car. When buying the car, after the sales of the 4S store confirmed that it was in stock, Mr. Fan went to the store to buy it. After completing the car inspection on the same day, he paid the full amount of the three cars, totaling 294900 yuan. After the payment was completed, Mr. Fan immediately asked to pick up the car, but not only the car could not lift the car, but also the 4S store did not give him a refund. "at that time, Zhang, the store's sales manager, told him that the keys of the three cars had been taken away by the bank supervisor, and now the car could not be picked up," Mr. Fan described. " As Mr. Fan was unable to handle the matter in person while working in Chengdu, he again sent logistics personnel to the 4S store to pick up the car, but was still told that the car could not be picked up.

Mr. Fan pointed out that he was more worried about the situation of the 4S store than not being able to lift the car. if the 4S store was in an abnormal state of operation, he was afraid that the nearly 300000 he had already paid for the car would be wasted. Zhang, the sales manager, contacted Mr. Fan by phone on May 10, 2022. "at that time, Zhang told me that there was no way to pick up the car, and the final discussion in the store resulted in a refund of the car purchase money to me in two stages, half on May 18, 2022 and the other half on May 21, 2022. But so far, the 4S store has not returned my car purchase money. During this period, I pressed for the payment many times, but the other party refused to pay. And what worries me more is that the whole 4S store is not open normally now, and it is basically empty. I am very worried that this store will run away completely. " At present, Mr. Fan has filed a civil lawsuit against Chongqing Shuolong Automobile sales and Service Co., Ltd., the operator of the 4S store, and Zhang, the sales manager.

According to public information, Chongqing Shuolong Automobile sales and Service Co., Ltd. was established on September 10, 2010, registered at 188 Keyuan Road, Jiulongpo District, Chongqing, and the legal representative is Wang Pei. According to upstream news reports, after learning about Mr. Fan's incident, through the information provided by Tianyan check, we found the mobile phone of Wang, the legal representative of Chongqing Shuolong Automobile sales and Service Co., Ltd., but there was no answer after dialing. After that, a WeChat group was added, and all the people in this WeChat group are customers of the 4S store. Among these customers, some customers have already paid the deposit for the vehicle they want to buy, but they are also unable to pick up the car; some customers have picked up the car but did not get the vehicle certificate, and they cannot get a license plate and cannot be on the road; and some customers have ordered vehicle maintenance in this store, and there are still a lot of maintenance times left unused. At present, these customers have expressed concern about the situation of the 4S store. Among them, Ms. Zhong, an activist car owner in the WeChat group, reflected to the media that she had ordered a car with a market price of 900000 and paid a deposit of about 450000 yuan, but she was still unable to pick up the car. Another activist car owner with Ms. Zhong also said that he ordered a car of more than 300,000 yuan, and he paid a deposit of about 100000 at that time, but he was also unable to pick up the car.

On June 17, the upstream news went to the 4S store and learned that there were only individual staff on duty in the store. A staff member on duty said that the store did encounter difficulties at present and the owner was trying to solve it. In addition, some customers have received relevant reply messages from Jiulongpo District Market Supervision and Management Bureau. The text message said: "the company has broken the capital chain due to its own business reasons. At present, the district government attaches great importance to it. District leaders instruct the district commercial committee to take the lead and cooperate with relevant units to study and formulate measures to safeguard the legitimate rights and interests of consumers."

In response to the above reports, as of press time, GAC Toyota Chongqing Shuolong Longteng 4S store has not made a response.

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