AutoBeta(AutoBeta.net)06/25 Report--

On June 25, at the Chongqing Auto Show in 2022, the event of safeguarding the rights of the auto booth of the new force of car building took place. According to a video posted online, a female car owner in a dress appeared on the zero-running car booth with the slogan "Zero-running new car was repaired on a black screen for half a month and changed for two major parts promised to return and back again." but the rights scene was quickly covered by staff with black cloth.

After the incident, Zero car customer service said: it is following up on the matter. Then Zero responded to the media: "after verification, the problem described by the customer's vehicle has been solved." Zero run attaches great importance to user experience and delivery quality, for this matter we are actively communicating with users to solve, will give consumers a satisfactory answer. "

Up to now, I don't know why the car owner chose to protect his rights on the booth, but some netizens said that the car owner may have no choice but to protect his rights at the booth. In fact, in the past two years, incidents of safeguarding the rights of auto shows have occurred from time to time, and netizens have different views on this. Some netizens believe that the road to safeguarding rights is bumpy, and there is no way to complain through formal channels, and the auto show has completely become a place for car owners to safeguard their rights; some netizens believe that auto shows are auto shows and should not be reduced to the scene of safeguarding their rights.

On the other hand, Taiwan's use of black cloth to cover up women's rights at the Zero Auto Show has also been questioned and criticized by netizens. One netizen said, "it seems to be very experienced, with a large piece of black cloth prepared in advance." To some extent, it is not advisable for car owners to protect their rights at the booth, but when there is a rights protection incident, the brand responds promptly and positively, and is unambiguous about the follow-up progress, which reflects the brand's responsible attitude towards the majority of users.

According to related reports, zero-running cars have also encountered collective protection of their rights before. In an open letter entitled "Zero running S01-380s, 380PRO's first batch of owners to Zero running cars" in May 2020, several zero running car owners said that zero running cars had engine system failures, black screen of the main control screen, power system failures, battery overheating protection and a series of problems. In addition, zero-running cars have also been complained by car owners of suspected false propaganda, because zero-running official publicity clearly stated that the vehicles are equipped with intelligent auxiliary driving functions, including adaptive cruising, low-speed following, lane maintenance, automatic braking, front collision warning and other functions, but the driver-assisted driving function cannot be used after car owners buy the car.

According to the concern of the automotive industry, Zero Automobile, founded in 2015, is a technology-based intelligent electric vehicle brand of Zhejiang Zero running Technology Co., Ltd., jointly invested by Zhejiang Dahua Technology Co., Ltd and its main founders. At present, there are four models of zero-running cars on sale: zero-running S01, zero-running T03, zero-running C11 and zero-running C01.

Zero-running S01 is the first production car launched by zero-running automobile. it was launched in January 2019, positioning pure electric car, and the current price is 11.99-150900 yuan. The second model is zero-running T03, which was launched in April 2020. there are three models with different configurations, which are positioned as mini electric vehicles, and the current price is 7.39-89900 yuan, which is the main sales model of zero-running cars at present. The third model, the zero-running C11 model, was launched in 2021, positioning the medium-sized pure electric SUV, and the current price is 179800-229800 yuan; the fourth model, the zero-running C01, was launched on May 10 this year, with a total of 5 models, with a pre-sale price range of 18-270000 yuan.

Data show that zero-running cars delivered a total of 43748 new cars in 2021, while among the "Wei Xiaoli", the top new car-building forces, all three delivered more than 90,000 new cars for the whole of 2021, compared with only half of their annual delivery. From January to May this year, the zero-running car sales data is relatively bright, delivering a total of 40735 vehicles, an increase of 347.0% over the same period last year, which is the fastest growing brand among the new car-building forces. As a comparison, the ideal car grew by 111.1% year-on-year. Nahu car increased by 213.0% compared with the same period last year.

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