AutoBeta(AutoBeta.net)07/10 Report--

On July 10, the owner of the Red Flag H5 car reported to the media that he had just bought a Red Flag H5 sedan. After picking up the car on the same day at the 4S store, there was a smoke problem only one kilometer away from the 4S store, and there was a charred smell in the cabin. After contacting the relevant person in charge of the 4S store, the 4S store was unable to find out the cause of the sudden smoke, but stressed that there was nothing wrong with the car.

According to 1818 Golden Eye media reports, Ms. Hu described that the Red Flag H5 car was bought at a 4S store in Hangzhou, Hangzhou, with a price of more than 120000. After her husband picked up the car that day, he found that there was not much fuel and drove the car to a nearby gas station more than one kilometer from the 4S store to refuel. In the process of backing up to refuel, the position of the hood of the vehicle suddenly smoked. The monitoring of the gas station showed that there was smoke coming out of the hood of Chinatown as the car fell back. later, when Ms. Hu and her husband noticed the problem, they immediately turned off the car and got off the car. at that time, including the owner and the staff of the gas station, all smelled charred. After getting off, the gas station staff came over with a fire extinguisher, but fortunately, the smoke dissipated for a while, and the fire extinguisher was not used when the smoke was small.

The sudden smoke of the newly purchased car made Ms. Hu very scared, Ms. Hu said, because the car had a smoking problem at the gas station at that time, and she was afraid that the fire would cause the gas station to explode, so she contacted the 4S store. After inspection, the 4S store indicated that the cause of the smoking problem may be due to water stains, such as water stains on the hood or other places. The day after the incident, the 4S store contacted Ms. Hu by phone and told Ms. Hu that the smoke might be caused by wax. On the third day, when Ms. Hu arrived at the 4S store, the 4S store said that they did not know the reason and could not check it, but repeatedly stressed that there was nothing wrong with the car.

Ye, the after-sales director of Hangzhou Hangqi Automobile Co., Ltd., said there were no signs of damage after opening the hood of the vehicle, but there were two watermarks on the decorative cover of the engine. But Director Ye replied: "at present, it is certain that there is nothing wrong with the car, and everything is normal." in addition to the above-mentioned may be caused by wax, there is also a possibility that the manufacturer will have a layer of grease when the parts are assembled, and this grease will drip down when heated, but this possibility is very slim. because the smoke from Ms. Hu's vehicle has been maintained for some time.

Then the staff of Hangzhou Hangqi Automobile Co., Ltd. after starting the car testing, did not find that the car was smoking. A note issued by Ms. Hu from the 4S store on July 3 showed that the preliminary inspection of the vehicle did not find any leakage of antifreeze, fluorine leakage and spontaneous combustion of the vehicle line, and the vehicle entered the store again. There was no peculiar smell in the cabin, and the relevant oil lines were all abnormal. It is preliminarily judged that the smoke phenomenon reflected by the customer is not caused by the vehicle itself, and it is impossible to find out the cause of the vehicle smoke at that time.

According to the story of the 4S store, Ms. Hu believes that there is a smoke problem after driving less than 2 kilometers after the new car is bought, and such a car really cannot be driven, so she put forward a request to return the car. At present, 4S store has communicated with Ms. Hu about the request of returning the car, and the director of 4S store said that for the safety of customers, the car will be returned to the factory and identified by the manufacturer. So far, Ms. Hu and the 4S store have signed a return agreement.

Red Flag H5 is a classic best-selling model under Hongqi Brand. On April 25, 2018, Hongqi H5 officially launched as a medium-sized sedan, equipped with 1.5T and 1.8T engines, matching 7-gear double clutch and 6-gear self-integrated gearbox. The vehicle price is 145800-190800 yuan. As the price of Red Flag H5 is more close to the people, it has become the sales responsibility of FAW Red Flag. The current vehicle price is 14.58-190800 yuan. Public data show that Hongqi H5 has accumulated retail sales of 80334 vehicles in 2021 and 33215 vehicles from January to June in 2022, second only to Red Flag HS5.

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