AutoBeta(AutoBeta.net)07/23 Report--

These two days, Jiaxing a car owner Mr. Xu reflected to the media that he bought a Honda XR-V opened for more than a year suddenly broke down, the center console surprised spontaneous combustion.

According to "1818 Golden Eye" media reports, on March 9 last year, Mr. Xu bought a Honda XR-V in a 4S shop in Shanghai, and the landing price of the vehicle was about 150,000, but the new car was bought back for more than a year. According to Mr. Xu, the Honda XR-V caught fire last month when it was started. At that time, Mr. Xu stopped the vehicle and did not flameout, but the center console burned up. Mr. Xu said: "I stopped the car, it has not been turned off, the air conditioner is still on, I went to the trunk to change clothes, put on a shoe, and found that the central control burned up." But only one slit of the central control can be seen, and the inside is invisible." At that time, the staff of the parking lot learned that they brought a fire extinguisher to put out the fire in time before it spread.

According to introduction, the damaged part of the car is mainly concentrated in the center console, Tongxiang fire issued by the fire accident simple investigation certificate also pointed out that the cause of the vehicle fire is electrical failure ignition surrounding combustible spread caused.

Because the vehicle had not reached the level of scrapping at that time, Mr. Xu did not seek insurance company to discuss claims at first. Mr. Xu believes that the cause of the vehicle fire is electrical failure, so it belongs to the quality problem of the vehicle should be compensated by the manufacturer. Because the accident occurred in Tongxiang, Mr. Xu contacted the nearby Dongfeng Honda Huamei 4S shop, and the manufacturer was also contacted after the 4S shop. After communication between the two parties, Mr. Xu said that the compensation plan given by the manufacturer was to compensate 30,000 yuan, but Mr. Xu disagreed. He believed that the vehicle would be damaged due to this problem when selling the car. 30,000 yuan was not enough at all, so he proposed to change the new car or compensate 50,000 yuan.

In response to the above incident, Xingtongxiang Huamei Dongfeng Honda 4S shop after-sales manager Jiang said, Vehicle maintenance will cost about 20,000 yuan, Manufacturers side they have been in communication, Specific also waiting for news. Since Mr. Xu's appeal has not been answered by the manufacturer, Mr. Xu also dare not let 4S shop repair the car, so there is no car available during this time. Dongfeng Honda customer service staff responded to this: "We have learned that the customer has called on July 18, the matter is being handled, and has not been replied for the time being. If there is any result, we will contact the customer in time. If the customer has specific time appeal, it will be conveyed later." So far, the two sides have not reached an agreement.

According to the attention of the automobile industry, XR-V model is a brand-new small SUV launched by Dongfeng Honda on November 18,2014. It is on the same platform as Guangben Binzhi. The vehicle is equipped with 1.8L and 1.5L engines, matching 6-speed manual and CVT gearbox. At present, the price is 1279 - 175,900 yuan. In terms of development time, XR-V has entered the market for 7 years. At present, the brand-new generation XR-V has been declared in the Ministry of Industry and Information Technology. As a replacement model, the new car has been greatly improved in appearance, interior decoration and power. Data show that in the first half of this year, Honda's cumulative sales volume in China was 679227 vehicles, down 13.6% year-on-year, among which Dongfeng Honda XR-V models sold 68503 vehicles.

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