AutoBeta(AutoBeta.net)08/05 Report--

Toyota has recalled its first pure electric SUV model, the bZ4X, worldwide. According to a statement issued by Toyota's American sales company, "Toyota bZ4X may loosen its hub bolts during sharp turns and emergency brakes, and abnormal noise will occur if it continues to drive in this state." The worst-case scenario is that the tire may fall off. Therefore, you'd better not drive this car now. "

Based on the above faults, Toyota American sales Company put forward the relevant compensation plan: "for the recalled vehicle owners, Toyota will provide the vehicle and store your recalled vehicle free of charge, and reimburse the refueling cost of the vehicle." In addition, Toyota will provide a $5000 credit loan to cover vehicle loans, leases or purchases, provide free charging at EV go and public charging stations across the United States until the end of 2024, and extend the warranty time of new cars. In addition, Toyota American sales Company also said that if the car owner is still not satisfied with the above recall, Toyota can also buy back your vehicle, but the vehicle repurchase conditions depend on the location and the original purchase of the new car, and the buyback terms may also be changed.

Toyota bZ4X is a pure electric SUV built by Toyota based on e-TNGA architecture, which is produced and sold by Guangzhou Auto Toyota and FAW Toyota respectively in Chinese mainland. The two models are basically the same in appearance, interior and power, except for different configuration names.

Toyota China responded to an overseas recall of its new electric car bZ4X model on June 23. Toyota China said, "the wheel bolts of the tire may become loose when the bZ4X is under intense control, and in serious cases, there may be a risk of tire falling off, because bZ4X has not yet been produced or sold in Chinese mainland area, so this recall does not involve the Chinese market, but is mainly aimed at the United States, Europe, Japan and other regions."

In the Chinese market, FAW Toyota and Guangzhou Automobile Toyota started pre-sale of Toyota bZ4X as early as April 28th. However, the safety risks of global models, combined with the possible lack of experience in the electric vehicle market for the first time, will not be different from market to market. It is understood that Toyota bZ4X was scheduled to be officially launched on June 17, but just two hours before the price announcement, the brand suddenly announced the suspension of the launch. Toyota explained: "the supply chain is uncertain. In order to ensure the interests of users and delay the price release, we are currently working on a more consumer-friendly price."

On the day Toyota bZ4X announced the suspension, Yuan Qicong, an auto media man, said on the social platform: "in a recent test, Toyota found that the battery management system of the bz4X could go wrong and could not be recharged in a cold environment. The source said that this may be due to the design of the power supply temperature control mechanism, because the heating power is not enough to meet the working temperature requirements of the battery in the cold environment, resulting in failure. If the news is true, it is a design error and a low-level mistake. However, as the battery suppliers of the Chinese version are different from the overseas version, it is not known whether the defect is a special case of the Chinese version or an overall design error. Toyota's Chinese version of bz4X will not be available until this defect is resolved. However, Toyota did not publicly respond to the news.

It is understood that Toyota bZ4X is a global model, in addition to listing in the Chinese market, it will also be listed in the United States, Japan, Europe and other countries, but Toyota bZ4X domestic version and overseas version suppliers are different. Toyota bZ4X produced by FAW Toyota and Guangzhou Automobile Toyota is equipped with batteries provided by Ningde era, while the overseas version is provided by a joint venture between Toyota and Panasonic. According to the analysis of insiders, due to the running-in of the supply chain and other supporting facilities of the new platform, it is difficult to deliver, and the offline time of Tesla, NIO and even Volkswagen's first electric vehicle has been delayed.

As for when Toyota bZ4X will be seen in China, it is certain that Toyota bZ4X's listing plan will fail before the product problems are solved, but as Toyota's brand-new pure electric SUV, and in the context of fierce competition in the new energy vehicle market, Toyota bZ4X product problems can not drag on for too long.

Welcome to subscribe to the WeChat public account "Automotive Industry Focus" to get the first-hand insider information on the automotive industry and talk about things in the automotive circle. Welcome to break the news! WeChat ID autoWechat