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Recently, on the car quality network, you can see many car owners complain that the tires equipped by FAW-Volkswagen Tange original factory have been used for more than a year. Judging from the problems complained by car owners, most of the complaints are caused by tyres, which seriously endangers driving safety. From the point of view of the models complained by car owners, most of them are concentrated in the 2018 to 2020 Tan GE models.

Some netizens complained that they bought 2020 280TSI comfortable vehicles from FAW-Volkswagen Tange in 2019. At present, they have been used for 2 years and 10 months, driving mileage of more than 29000 kilometers, and small cracks have occurred in vehicle tires when they are less than 10, 000 kilometers. Up to now, the cracks continue to expand, and a wide crack has been formed at the edge of the wheel shoulder for a week, which greatly affects driving safety. In addition, the owner also pointed out that his personal driving habits are good, the vehicle does not have accidents and does not drive violently, and the vehicle runs on the paved road in the urban area all the year round. Also consulted a lot of organizations, less than three years less than 30,000 kilometers of use, tire problems must not be normal! There are complaints from car owners: normal urban roads began to crack after driving for more than a year, and 4S stores reported that tires were fragile parts and had no warranty. At that time, I thought that the crack was not deep and would not be affected, but now I have traveled less than 20,000 kilometers, and I dare not open it, and I may have a flat tire at any time.

For this complaint information, FAW-Volkswagen manufacturers also left a message on the platform to reply: the complaint has been accepted, please wait patiently, if in doubt, please call FAW-Volkswagen service hotline for advice.

In response to the complaints of car owners, some car owners reflect that the after-sales aspect has given the corresponding measures. Some 4s stores say that they will help coordinate the replacement during the warranty period. if they are outside the warranty period, they can call Hantai after sale to deal with them, and take the initiative to cooperate with them for free replacement; in addition, if there is a problem with the tire, but because the car owner has a certain use situation, so he needs to pay some fees for replacement, which is about 100 to 150 yuan each.

According to relevant data: FAW-Volkswagen T-ROC Tange on July 30, 2018 is the first FAW-Volkswagen SUV model, the new car is positioned as a compact SUV, a total of three new cars, the price range is 13.98-209800 yuan. As soon as it went public, it was loved by a lot of consumers, and Volkswagen sold 9660 T-ROC songs in the first month after it went public. However, in recent years, with the decline of word-of-mouth caused by model complaints, coupled with the increasing market position of brands such as Honda and Toyota, Tanguo and the same level of hot-selling joint venture SUV do not have great advantages, and sales have been lukewarm. According to relevant data, sales of T-ROC songs were 6959 in August this year.

It is understood that the tire brand used by FAW-Volkswagen T-ROC is Hantai Tire, which was founded in 1941 and is a Korean tire company that provides radial tires for passenger cars, light trucks, trucks, buses and special racing cars. Hantai Tire entered China in 1996 and has three major production bases in Huaian, Jiangsu, Jiaxing, Zhejiang and Chongqing. At present, the passenger car tire market in China accounts for about 20% of the market share, and more than 30 domestic vehicle enterprises provide supporting tire products. And Volkswagen tango high-end model tires equipped with Hantai's ventus S1 evo2, the price of tires is about 660 yuan per piece. And Volkswagen Tange low-end model tires for Hantai's Dynapro hp2, the price of tires is about 490 yuan per piece.

It is worth noting that the quality problems of Hantai tire have been complained by users about the occurrence of bulging tire burst many times. It was exposed by CCTV last year. According to CCTV, a distributor of Hantai tires in Dongguan, Guangdong Province, bought goods from the factory in January 2011 and sold more than 20 Hantai tires, of which 8 had a flat tire, some of which occurred on the highway. from the exposed pictures, we can see that there are long cracks in the outer wall of several tires, the most seriously damaged of which even the steel wire of the tire wall is exposed. Subsequently, in response to the CCTV report, Hantai Tire said that the cause of the problem tire is more complex, which may be due to deficiencies in the manufacturing process, but it does not rule out improper use by users.

On June 10, 2021, the AQSIQ urgently issued a risk warning notice that Hantai Tire produced Hantai tires with specifications of 11R22.5 AH18 in the 50th week of 2010, which has hidden dangers in quality and safety. After the AQSIQ issued a risk warning notice, Hantai Tire also issued an official statement on its official website, promising to recycle and discard the products notified of potential risks, adding that, in addition to the above-mentioned batches of products, consumers find abnormalities in quality and performance in the process of using any other products of the company You can also contact the nearest dealer in time or contact the company's after-sales service department through a 24-hour customer service phone. I have to say, the tire problem can be big or small. If there is a problem with the car tire, it will naturally affect the normal driving of the driver. I also hope that manufacturers must pay attention to it. After all, it is related to the life and safety of drivers and can not be ignored.

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