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For ordinary people, it is natural to take good care of more than a hundred thousand to buy a new car, and if something goes wrong with the car, it may lose a lot of money. Mr. Wang (hereinafter referred to as the car owner) in Xinzheng, Henan Province, encountered such a thing. The Dongfeng Yueda Kia he bought eight months ago was burnt into a car frame overnight and saw his car destroyed. Mr. Wang sought compensation but was "kicked the ball" by manufacturers, 4S stores and insurance companies.

Eight months ago, Mr. Wang spent 120000 yuan on a new Dongfeng Yueda Kia car at the 4S store. One night, the car burst into flames, and finally the whole car had only one frame left. Not only that, the two cars parked next to the owner were also burned. At that time, the car owner paid a total of 150000 yuan to the owner of the burned car. After that, the car owner sought a third-party identification agency to identify the cause of the fire and sought compensation from the 4S store.

After arriving at the 4S store, the manufacturer's appraisal report showed that there was no trace of poor quality inside the car, and the external source of fire caused the vehicle to catch fire. The car owner took out the third-party identification report that the modification of the 4S store caused the car circuit short circuit to cause the fire, and the two sides quarreled over it. Later, the 4S store found that there was no modification record in the sales records, allowing the car owner to contact the sales. As a result, the sales also said that they had forgotten whether they had been modified or not, and the store owner should know. Finally, contact the manufacturer, the manufacturer said it is not caused by the internal quality of the fire need to communicate with the 4S store. According to Mr. Wang's family, the problem has been around for a month, but the 4S store has not given a satisfactory answer. At present, the compensation requested by the car owner is temporarily rejected.

At present, the three parties have not yet coordinated, and car owners are planning to protect their legitimate rights and interests by legal means.

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