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At the NIO DAY 2022 media conference, Li Bin, founder of Lulai Motor, once again responded to the theft and extortion of user data. Li Bin said: firmly do not compromise with criminals, do not make a precedent for compensation, even if the company goes bankrupt, it will not compromise. Li Bin said the company had reported the case, "I am against Bitcoin, which makes blackmail very easy." At the same time, Li Bin said that he will bear the responsibility for the losses caused by the data leakage, and will follow the legal procedures to the end for the enterprises or individuals involved in buying and selling the leaked data. He also called on the industry not to compromise with data buyers and sellers and not to encourage criminals.

On December 20, Lu long, chief information security scientist and head of the information security committee, issued a notice in the official community, saying that on the same day, some lawbreakers sold relevant data online. Earlier, the company received an external email saying it had internal data from NIO and extorted $2.25 million in bitcoin for leaked data. The company set up a special team on the same day to investigate and respond. NIO apologized for the impact of this incident on users and promised to be responsible for the losses caused to users as a result of this incident.

In the evening, Li Bin issued an apology in the official community of Xilai for the leakage of user data. He said: "it is our responsibility to protect the security of users' information. We have not done a good job. We apologize to you and will be responsible for the losses caused to users by this incident." We will cooperate with the relevant departments to conduct an in-depth investigation of this incident and pursue to the end the illegal and criminal acts of stealing and buying and selling data related to this incident. We will not compromise with wrongdoing, and please provide clues in a timely manner. "

It is understood that the data leaked by NIO includes customer privacy, employee data, order data, owner ID card, user address, owner emergency contact, owner loan data and other private information. For the data leakage incident, many car owners expressed dissatisfaction. First, dissatisfaction and concern about data leakage, that there may be problems in data management; second, dissatisfaction with the response measures of NIO, that apology can not solve the practical problem and need to give reasonable measures; third, there is dissatisfaction with the collection of user receipts, after all, part of the data is related to user privacy, and most users do not know about data collection.

It is worth mentioning that it is not uncommon for the auto industry to be attacked by hackers and extorted. According to statistics from five world-famous dark web platforms, including "Dark Network Trading Market" and "Changan never Night City", a total of 980 data leaks with car companies have been released on the Dark Web platform since December 2020. the brands involved include Volkswagen, BMW, Mercedes-Benz, Audi, Changan, NIO, as well as Continental Group, Nvidia and other suppliers. According to statistics, an average of seven data leaks with car companies have been released on five dark web platforms every month since December 2020, of which more than 98% of the leaked data are mixed car owners' data from multiple car companies. the leakage channels may be DMV, dealers, third-party platforms, and so on.

The Economic Daily also commented a few days ago: NIO is not the first car company to have data leaks. Previously, Volkswagen, Toyota, Volvo and other international car companies have encountered similar cases. Although according to the information disclosed at present, the stolen data of the Lulai car has not yet involved vehicle driving safety, but this incident has sounded the alarm of data security protection for the automobile industry, which is accelerating the transformation to intelligence.

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