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Unable to upgrade OTA! Toyota Hanlanda received a collective complaint from car owners

2024-09-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)02/06 Report--

Recently, the automotive industry has noticed that there are a lot of complaint information about Toyota Hanlanda on the car quality network complaint platform. From the point of view of the complaints made by car owners, most of them reflect that the car engine system stutter can not be upgraded, air-conditioning D-pillar air leakage and water leakage, the abnormal noise system of the car engine can not be upgraded, mobile phones can not be interconnected, engine noise and other problems. From the point of view of the models complained about, they all focus on the Hanlanda 2022 dual-engine 2.5L four-wheel-drive premium version of the 7-seat model.

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Some car owners said: dual-engine Hanlanda has been on the market since 2021, and the car system has not been updated and upgraded, so it is impossible to download and install other in-car software; there is often a failure without sound after disconnecting Bluetooth. GAC Toyota is required to optimize and upgrade the car engine system, and open the authority to download and install the car machine software.

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There are also car owners said: 22 Hanlanda models, low configuration have carplay function, high configuration and supreme even simple, resulting in can not use the carplay function, can only use the Baidu map, but Baidu map adaptation is relatively poor and often used in the process of crashing, hope manufacturers to restore the vehicle carplay function.

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In addition, individual car owners also reported that the insufficient length of the rear air conditioning tube of 22 Hanlanda vehicles led to air leakage, the air leakage of d-column air conditioning led to the formation of condensate, and long-term use would lead to roof mildew, leakage and other risks. With regard to the complaints from car owners, GAC Toyota manufacturers also replied online that they had received valuable comments from car owners and had arranged to follow up.

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It is understood that the ota upgrade of the vehicle is mainly through upgrading the car's driving computer system to improve the performance of the vehicle, can quickly repair system defects, improve the vehicle experience and other effects.

Related data show that the 2022 Toyota Halanda will be launched in China on June 25, 2021, with a total of three 2.5 HEV two-wheel drive models and three 2.5 HEV four-wheel drive models with an official guidance price of 26.88-348800 yuan. As the flagship SUV of Guangzhou Automobile Toyota, the new generation of Hanlanda is based on TNGA-K architecture and locates medium-sized SUV. The appearance of the new car uses Toyota's latest design style, with a big mouth-type forward air grille, and the logo on both sides is decorated with flying-wing chrome-plated panels, highlighting the vehicle's recognition.

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In terms of body size, the length, width and height of the new car are 4965 × 1930 × 1750 mm respectively, and the wheelbase is 2850mm. Compared with the third generation model, the body length increases by 75mm and the wheelbase increases by 60mm. In terms of power, the new Hanlanda is equipped with a hybrid system of 2.5L naturally aspirated engine and motor, with a maximum power of 192 horsepower, and will offer two-wheel-drive and four-wheel-drive models. This time, the guiding price of the premium version of the four-wheel drive seven-seater model complained by car owners is 329800 yuan.

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It is worth noting that the Toyota Hanlanda is the benchmark model in the domestic joint venture seven-seat SUV market. Its seven-seat layout and Toyota's reputation make it a hot model in the market, and even if you want to buy it, you need to increase the price and raise the car, but even so, many consumers are willing to pay for it. However, for car brands, as a new car that has only been on the market for less than two years, it is obviously not a good thing for car owners to complain collectively, and it will also have a certain impact on the reputation of the brand.

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