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On February 11, Wu Jianming, founder of Shenzhen Love Travel Car Rental Co., Ltd.(iGO time-sharing platform), posted on the company's public account that BYD Store bullied customers. Wu Jianming said, The company's 1033 Tengshi electric vehicles battery failure, Many times sent a letter to BYD, But the latter did not reply ignore, So that a large number of vehicles of the company forced idle shutdown, Cause the total loss of up to 600 million yuan, Including car purchase money and interest, Labor cost, Platform technology cost, Shutdown loss, Insurance premium loss, Parking expenses, etc., Wu Jianming said, This has caused the company's operation into a desperate situation, On the verge of bankruptcy, And related losses are still further expanding.

Wu Jianming in the shop big bully! 1033 Tengshi electric vehicles have battery failure, BYD please give us a statement "The article said that the company operates time-sharing taxi vehicle brands including BYD Tengshi, Mercedes-Benz, BMW and Tesla, the main model is BYD Tengshi, accounting for more than 80%. In order to support Shenzhen enterprise and national brand BYD, the company purchased more than 1700 BYD electric vehicles around 2016 and paid more than 400 million yuan in total, including 1333 Tengshi 300 electric vehicles, all of which were used for rental operation. At the beginning of the launch, there were complaints about poor battery life of Tengshi electric vehicle, etc. After about one year, there were a large number of vehicle returns and complaints on the platform, all of which were aimed at Tengshi 300, basically battery failure and serious battery attenuation. Among them, the battery life of 1033 vehicles launched is far lower than the '300 km endurance' claimed by Tengshi's official website, and the general driving mileage is only about 150 km. This resulted in customers not wanting to rent the vehicle, so the vehicle could not be rented out." After the problem occurred in the vehicle, he continuously communicated with BYD Tengshi and sent a letter asking for repair/replacement of the battery and compensation for the outage loss. After that, he also took legal measures to protect his rights, but he did not receive a response."

iGO public account released "shop big bully!" 1033 Tengshi electric vehicles have battery failure, BYD please give us a statement "full text

In response to the above reports, BYD and Tengshi did not respond to the above relevant content as of the time of publication.

On February 10, the iGO public account issued two statements on "battery failure disputes concerning 1033 BYD Tengshi electric vehicles."

The statement said: 1. The name of micro-signal "igochuxing":"iGO Chuxing" is the only certified Weixin Official Accounts of our company. Our company is legally responsible for the authenticity, legality and relevance of the contents published on this public account. 2. Without authorization from our company, all opinions and opinions of personnel inside and outside our company cannot represent the final views of our company. 3. Basic facts. In August 2016 and May 2017, our company purchased a total of 1033 new energy vehicles from BYD Automobile Industry Co., Ltd. through financial leasing for time-sharing leasing. Since 2019, most vehicles have problems such as battery failure and continuous serious degradation of battery life. The battery life of 1033 vehicles is far lower than the "300 km endurance" parameter promised by the official website, which is generally only about 150 km, which cannot meet the basic requirements of the market for time-sharing leasing. Since March 2019, our company has been negotiating with BYD Automobile Industry Co., Ltd. on the quality and after-sales service of vehicles, but up to now, we have not received any response and treatment, resulting in the forced shutdown and idleness of vehicles, causing our company to fall into desperate situation and be on the verge of bankruptcy, and the relevant losses are still expanding. In the future, our company will still respect the legal rights of all enterprises and individuals, and consciously maintain and build a good business environment and legal environment in Shenzhen. At the same time, our company will be in the spirit of seeking truth from facts and facing the future, holding a responsible attitude towards employees, actively seeking support from all walks of life, and safeguarding the legitimate rights and interests of our company through legal channels, including but not limited to legal channels.

It is understood that the "iGO Travel" time-sharing platform is an emerging car rental mode in the car rental industry, and is an Internet intelligent ecological travel product for urban high-end white-collar workers. Relying on mobile phone APP, it can realize one-click pick-up and return of cars, stop at any time of rent, and enjoy 24-hour self-service convenient service.

As for the Tengshi brand, the first MPV model Tengshi D9 is more discussed in the current market, but before the release of Tengshi D9, Tengshi has been established for 12 years. Tengshi is a joint venture company jointly established by BYD and Daimler of Germany. In March 2010, BYD and Daimler signed an agreement to jointly invest in building a high-end new energy automobile brand in Stuttgart, Germany, and DENZA Tengshi brand was born. On February 16, 2011, Shenzhen Tengshi New Energy Automobile Co., Ltd. was established, with BYD Automobile Industry Co., Ltd. and Daimler Greater China Investment Co., Ltd. holding 50% respectively. As a joint venture brand created by BYD and Daimler, Tengshi was highly anticipated by the industry at the beginning of its birth. Wang Chuanfu, chairman and president of BYD, said bluntly: "As the child of Daimler and BYD, Tengshi is a brand born on the shoulders of giants." However, Teng's aftermarket performance was disappointing.

Although the brand was established very early, in fact, Tengshi's first mass production model Tengshi 300 was launched in 2014. The car was positioned as a high-end commercial electric vehicle, and the price range at that time was 369,000 - 399,000 yuan. As the first model, Tengshi 300 did not get Mercedes-Benz and BYD's "true inheritance", data show that in 2015 Tengshi new energy sales only 2800 vehicles. After upgrading, Tengshi brand launched Tengshi 400 and Tengshi 500, the replacement models of Tengshi 300 in February 2017 and March 2018 respectively, but also failed to make waves. The sales volume in 2016-2018 was only 2,287,4713 and 1974. At the Guangzhou Auto Show in 2019, Tengshi launched the second model Tengshi X, among which the price of pure electric model is 31.98- 357,800 yuan, and the price of plug-in model is 28.98- 319,800 yuan. However, even so, the sales volume of Tengshi brand is still unsatisfactory, with sales volume of 2089 vehicles and 4175 vehicles respectively from 2019 to 2020.

In addition, since 2017, BYD and Daimler have respectively increased their capital by 7.4 billion yuan to Tengshi Automobile, but their market performance is still poor. From the perspective of development history, Tengshi is backed by BYD and Daimler, almost born with a golden spoon. From the accumulated sales data of only 18038 vehicles during 2015-2020, it is more or less satisfactory. The industry believes that Tengshi failed to seize the tuyere of domestic new energy vehicles, mainly because BYD and Daimler did not pay enough attention to it, whether it was early brand publicity efforts or product strength did not get enough attention from both sides.

In order to reverse this situation, in December 2021, BYD and Daimler made decisions such as determining equity adjustments to the joint venture Tengshi, after which Daimler and BYD will hold 10% and 90% of Tengshi shares respectively, and plan to complete the transfer by mid-2022. This also means that BYD Daimler began to start another journey in the form of "separation". Of course, Daimler did not completely abandon Teng Shi, but left a 10% stake behind the scenes.

In May 2022, Tengshi brand was fully refreshed and dominated the luxury route. According to Sky Eye, the two major shareholders of Shenzhen Tengshi New Energy Automobile Co., Ltd. are BYD and Daimler, which hold 90% and 10% respectively. In short, the strategic development of Tengshi is mainly led by BYD and assisted by Mercedes-Benz, while Zhao Changjiang, then general manager of BYD Automobile Sales Company, has also been transferred to Tengshi Automobile as general manager. At present, the first MPV model of Tengshi brand "Tengshi D9" has been officially launched on August 23. The new car is positioned as a medium-sized MPV with a price range of 329,800 - 660,000 yuan. According to the latest data, the cumulative sales volume of Tengshi D9 in January 2023 was 6438.

As for the progress of BYD and iGO travel events, Auto Industry Focus will also keep an eye on it.

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