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A video of Toyota Carola turning the steering wheel crazily went viral on the Internet! At present, the accident vehicle is still parked in the 4s shop maintenance workshop, when the car is started again, the wheel is still motionless, the steering wheel is still spinning fast, can not stop.

It is understood that Mr. Mu, a ride-hailing driver in Harbin, said that when he was driving the Toyota Corolla hybrid car earlier, the steering wheel suddenly turned automatically, hurting his thumb and finger, which also led to the accident. The insurance company believes that there is a quality problem with the vehicle and refuses to settle the claim. However, the 4s store believes that the steering wheel was out of control only after the vehicle collision. All parties adhere to their own views on who will bear the responsibility for this incident and cannot reach an agreement.

According to the "News Night Voyage" media report, Mr. Mu drove the Corolla just after unloading passengers, the vehicle started to 20-30km/h per hour, followed by a slight collision with a BMW. When the car starts again, the steering wheel rotates crazily.

Mr. Mu said that because the steering wheel suddenly turned to the right, it not only hurt his finger, but also caused the car to get out of control and scratch the car next to it. Mr. Mu had a broken thumb ligament and could not work hard. Harbin Longsheng FAW Toyota 4s store, which was responsible for handling the matter during the hospitalization, also advanced 20,000 yuan in medical expenses.

Through on-the-spot investigation, the insurance company believes that the cause of the accident is the quality problem of the vehicle, which should be held responsible by the automobile sales enterprise.

4S shop believes that the steering wheel rotation is caused by the impact of the vehicle, so the car can only be repaired. After the factory staff inspected the accident vehicle, they found that there was something wrong with the steering shaft, but the specific cause needed further inspection.

The manufacturer proposed to inspect and identify the vehicle, while Mr. Mu refused the unilateral appraisal of the manufacturer and asked for a third party to identify it. There were great differences between the two sides as to who would come to this third-party appraisal unit, and eventually they could not reach an agreement.

Subsequently, the service manager of the FAW Toyota 4s store said that the car could be repaired free of charge, but the compensation claim put forward by Mr. Mu could not be met. The service manager said, "We think he acted maliciously and asked us for 1 million. We can't meet his request."

Mr. Mu's son said, "later, they asked us to change our request, and the last request we gave was the estimate given by the lawyer. The medical expenses and missed work pay added up to about 200000. They didn't give this either, and then they directly ignored us."

Due to the disagreement between the two sides on the cause of the vehicle failure, they could not reach a consensus in the end. The owner of the car, Mr. Mu, decided to bring a lawsuit to the court, which would be identified by the technical appraisal department.

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