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The problem of burning engine oil makes dealers helpless, but the manufacturer's business policy makes dealers even more miserable. The person in charge of Guangzhou Auto Fick Jeep 4S store has revealed the inside story one after another, and many dealers have chosen to withdraw from the network.

In September 2018, the oil burning problem of Guangzhou Auto Fick Jeep 2.4L engine was exposed by CCTV, which could cause the engine to stall in serious cases, then GAC Fick announced a recall of a total of 140000 free light and compass cars, which were solved by upgrading the powertrain control module software and instrument software, and provided a lifetime warranty for the engine.

However, the owner of a Jeep free light 2.4 model from Henan recently reported to the media that he had bought the car less than three years ago and had changed the engine three times. The last time the engine was replaced was in December 2018, and oil consumption is still found to be too fast.

In response to this problem, the media came to Zhengzhou Runhua Jeep car 4S store to inquire about the situation, but the store is no longer open, the store's general manager Li Wei revealed a lot of Guangzhou Auto Fick problems to the media.

Zhengzhou Runhua Jeep formally submitted its application for withdrawal in March this year after three years of operation. Li Wei, general manager of the store, revealed that some 2.4L engines of the Jeep brand burned oil in a large area, causing customers to protect their rights, block doors, and even lead to normal operation in the store.

Li Wei also revealed that GAC Fick offered a plan to replace the engine in question, but the problem of burning oil has not been fundamentally solved, and the manufacturer's subsequent production has not made any improvement in technology or automobile parts. product quality problems have not been solved, and continue to supply dealers. In addition, dealers must match unsalable models in accordance with the manufacturer's requirements when selling new models, such as several problematic models that burn oil in 2.4L.

In addition to the problem of product quality, Zhengzhou Runhua Jeep 4S store also expressed dissatisfaction with the manufacturer's business policy. Due to unsalable cars and other reasons, the backlog of vehicles in 4S store reached as much as 400 to 500 units at most.

Li Wei said, "for example, our Runhua 4S store can sell 30 cars a month, but the manufacturer may give the Runhua 4S store 80 cars according to its market layout, that is this month's task, no matter how many units the 4S store can sell." these eighty cars will be sold to the 4S store. If these 80 cars 4S stores do not take, next month's sales rebate will not get a penny, there will be no. "

There are other Guangzhou Auto Fick Jeep 4S stores face the same problem, one of the Jeep 4S store head said: 17 years, 18 years every month under the manufacturer's sales task is very heavy, inventory coefficient of more than 3 months, resulting in a large backlog.

In addition, GAC Fick also forced 4S stores to sell some falsely high-priced car items, which are directly linked to 4S store star reviews and rebates.

Due to long-term dissatisfaction with Guangzhou Auto Fick's business strategy, in August last year, dealer representatives set up a rights protection working group to gather Guangzhou Auto Fick headquarters to safeguard their rights, requiring manufacturers to respect the interests of dealers and compensate for losses.

There are also some dealers who have lost confidence in the brand and chose to withdraw from the network. Runhua Jeep 4S store in Zhengzhou, Henan Province finally chose to withdraw from the network. Li Wei said that the application for withdrawal was submitted in March, and the manufacturer replied that it was going through the procedure, but did not give a specific time, resulting in some 4S stores unable to get the funds.

Data show that GAC Fick's new car sales fell to less than 130000 in 2018. In 2019, GAC Fick's market performance has not improved. In the first three months of this year, total sales were 21706, down 41.32% from the same period last year. Sales have declined for 15 consecutive months, and the decline tends to expand further. Subsequently, the Chief operating Officer (COO) of Fick Group in China and Zheng Jie, president and general manager of GAC Fiat Chrysler Automobile sales Co., Ltd., announced his departure, GAC Fick ushered in a major strategic adjustment to implement "production and marketing integration", and GAC Fick merged its business with the sales company.

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