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Today, a topic about a # woman saying that a new car spontaneous combustion manufacturer immediately pried the car logo #, while logged on the hot search positions of Weibo, Baidu and Douyin platforms, can be said to have attracted the attention of the whole network. As of press time, the topic has been read 1.953 million times and the interaction has reached 1201 times on Weibo.

According to a video posted on the Internet, a woman from a car rental company in Hangzhou, Zhejiang Province revealed to the media that her company bought 10 cars from Jihu in May and rented them to other companies. One of the cars caught fire while it was in use yesterday afternoon. Then the driver contacted the firemen, and when the firefighters arrived, they put out the fire on the vehicle, and the factory staff also arrived at the scene. However, without the permission of the owner, the car logo and parts were dismantled without authorization. In addition, the lady also revealed that at present, the cause of vehicle spontaneous combustion has not been qualitatively investigated, do not know what is the cause of spontaneous combustion. But at that time, the staff did not listen to the advice and continued to pry the car logo.

For the operation of the polar fox staff, the woman said that she could not accept this attitude, which also made her have doubts about the safety of the extreme fox vehicles, and hoped that the manufacturers could publicly apologize to their own company. In addition, a person familiar with the matter told the media that the vehicle contacted the manufacturer after spontaneous combustion, but the manufacturer deducted the label as soon as it came up, and all the marks on the front and back, including the tires, were deducted. At present, the matter has been reported to the police.

From the video, we can see that the body of the burning vehicle is covered with black cloth, while a staff member in front of the car seems to be using a hammer to pry the sign of the front of the car.

In view of this, it has also triggered a heated discussion among the majority of netizens, some netizens commented: in the face of such a major product safety problem, the first reaction of car owners is to seek explanation and help from manufacturers, which is a normal demand. However, the reaction of the manufacturers was astonishing. Instead of immediately starting the crisis response mechanism, they tried to maintain the brand image by covering up the facts. The attitude of the manufacturers was like discovering that the problem was not in a hurry to solve, but was busy with the fig leaf and wanted to cover things up. Some netizens also pointed out: dismantling car marks and covering cars and clothes have become important means for large and small car factories to deal with public opinion. after all, these public opinions are easy to develop in a direction that is not conducive to enterprises. Of course, some netizens pointed out that the staff may not be stingy, but to open the front cover.

As the incident continued to ferment, Qihu officials responded with a description of the incident via Weibo in the afternoon.

In the explanation, the official said: after the accident, Jihu Motor attached great importance to it, and the local staff rushed to the scene in the first time to communicate with users and cooperate with the aftermath. And has cooperated with the fire department to put out the fire at the first time, and no casualties were caused at the scene. After on-site preliminary investigation and combined with background data, it is found that the vehicle power battery voltage, temperature and insulation data are normal before the fire. After the fire was put out, the vehicle power battery was not abnormal and there was no sign of burning. The specific cause of the fire is being investigated by the fire department, and the results of the appraisal will be released as soon as possible.

At the same time, for the hot discussion on the Internet, such as covering black cloth, prying car marks and so on. The official response is that in the course of handling the accident, due to the improper handling behavior of the staff, it has brought very bad feelings to the car owners and friends who care about the extreme fox. Extreme Fox Motor would like to express its sincere apologies here. We will strengthen internal management and training. We will resolutely put an end to the recurrence of such misconduct. Welcome the supervision of the vast number of users and friends.

The data show that the model that caught fire is the Alpha S model of Ji Fox, and the new car is located in the pure electric medium-sized sedan, which was launched in April 2021 and launched a total of 4 models with a price range of 25.19-344900 yuan. Polar Fox is a brand led by BAIC Blue Valley and jointly built by Daimler, Magna and Huawei.

At present, polar fox cars are sold under the Alpha S, Alpha T and polar fox koalas. Among them, Alpha S is the sales pillar of Jihu Motor. Statistics show that polar fox sold 30016 new cars in 2023, while Alpha S accounted for half of all sales. Last year, the cumulative sales of Alpha S, Polar Fox koala and Alpha T models were 15163, 7286 and 6549 respectively.

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