AutoBeta(AutoBeta.net)09/06 Report--

According to the statistics of "car quality Network", a total of 14647 effective complaints from car owners were accepted in August 2024, up 13.5% from the previous month and down 18.1% from the same period last year. The effective complaint information in August involves a total of 930 models, of which 235 models with complaints of more than double digits (including).

According to the TOP30 list of vehicle Complaints in August 2024, the top 10 brands on the list are BYD, FAW Toyota, Polar Krypton, Chery, Dongfeng Nissan, AITO and SAIC General Buick. Among them, including BYD equation leopard model leopard 5, polar krypton brand polar krypton 007 and polar krypton 001 are related to price changes.

Leopard 5 still topped the list with 258 complaints in August, but down from 327 in July. On July 29th, the official announced that the price of the whole series of equation Leopard 5 was reduced by 50, 000 yuan, and the price range was reduced from 28. 98-352800 yuan to 23. 98-302800 yuan. This move also caused dissatisfaction with the old models, with several car owners complaining about the malicious price reduction competition of Leopard 5 without any subsidy policy.

Polar Krypton 007 and Polar Krypton 001 were complained to No. 3 and 4 on the list due to "price changes; iterative disputes between new and old models", with 96 complaints and 95 complaints respectively. It is understood that polar krypton will be changed twice in half a year. On August 13th, 2025 polar krypton 001 and 2025 polar krypton 007 were officially put on the market, of which, the price range of polar krypton 001 is 259000-239000 yuan, the price of polar krypton 001 FR is 769000 yuan, which is 10, 000 yuan lower than that of the old model; the price range of polar krypton 007 is 20, 99-299900 yuan. Compared with the old model, the car canceled the minimum afterdrive version, and all other models except the performance version reduced the price by 20, 000 yuan.

M7, a unit of AITO, has also been complained about "policy changes; activities are not notified". An owner of the 2024 1.5T rear-drive Max version of the 5-seat car said: "when I bought a car in January 2024, he said that he would enjoy the right of 6000 yuan to buy a smart car bag, but he did not say that the rights and interests had an expiration date, and there was no notice of price increase in July. There was no need to receive any notice in the group. Mobile phone text messages did not receive any reminders of the expiration of rights and interests!" Another owner of the 2024 1.5T rear-drive Ultra version of the 5-seat car said: "the M7 will be decided on August 8, pick up the car on August 24, and the new rights and interests will be announced at the press conference on August 26, regardless of the rights and interests of the owners of the newly picked up car. There is no reasonable solution for customers who have just picked up the car and those who have placed orders without picking up the car."

Crown Lu Fang, a subsidiary of Japanese brand FAW Toyota, came second in the list, with 172 complaints due to "suspected downfitting; battery failure"; in addition, RAV4 Rongfang was complained of "car body rust; system upgrade problems" to seventh on the list. Teana, a unit of Dongfeng Nissan, which is also a Japanese brand, has been complained about "system upgrade problems; audio-visual system failure". Except for the top 10 models on the list, Japanese brands remained the hardest hit areas on the list of complaints, including FAW Toyota Ruizhi and Crown; Haoying, Feidu and Accord, owned by Guangzhou Automobile and Honda; Haoke and Qijun, owned by Dongfeng Nissan; Camry, owned by Guangzhou Auto Toyota; Onksela, owned by Changan Mazda, CR-V; of Dongfeng Honda; and Lexus ES, owned by Lexus. Most of the reasons for the complaints are platitudes, including "component cracking; component aging; system upgrade problems, etc."

Among the independent brands, Chery has also received complaints about a number of models, among which Ruihu 9 has been complained to No. 5 on the list because of "suspected reduction; malfunction of driving assistance system", with 92 complaints. An owner of the 2023 2.0T dual-clutch two-wheel drive luxury version of the five-seat car said: "Adaptive far-light car purchase has not been useful once in three months. It is not possible for the car to operate strictly in accordance with the instructions, and it is specially found to be tested in a dark place." the front collision warning and automatic brakes are also tested at the risk of collision, but they have no effect and require them to deal with them. " Another owner of the 2023 2.0T dual clutch two-wheel drive luxury version of the five-seater also said: "unlike advertised, the millimeter wave radar has been reduced. When the car is lifted, the active brake is tried at high speed, but the result is not triggered and the rear-end is plugged in." and there is a cardboard box in front of the low speed of 30 mph, which does not brake automatically. I hope the manufacturer can solve the problem. "

In addition, Ruihu 8, owned by Chery, was complained of "car odor; engine / motor jitter"; Ruihu 8 PLUS was complained of "car odor; system upgrade problem"; and Chery New Energy Ant was complained of "power battery failure; power loss".

According to the TOP30 list of vehicle Complaints in August 2024, the problems complained about in August are mostly reflected in the problems of "system upgrade; instrument cracking; parts aging", especially the models of Japanese car companies. According to statistics from Automotive quality Network, the number of complaints against joint venture brands rose 18.5% in August from the previous month, and the proportion of complaints continued to expand, setting a new record for six months. Among them, the number of complaints against American brands increased by 25.7% month-on-month, while the number of complaints against Japanese brands also increased by more than double digits.

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