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Buick's official Weibo released an announcement on Oct. 25 in response to recent reports from some users that they are not used to using card keys and Bluetooth keys and hope that Buick LaCrosse will provide physical smart keys.

Officials said that Buick brand departments have been stepping up efforts to promote Buick LaCrosse physical key solution, will soon give users a satisfactory response. At the same time, it also said that users come first and have always been one of the driving forces for Buick to forge ahead. In order to better communicate with users, officials have opened a variety of feedback channels such as iBuick App, Wechat, Weibo and telephone customer service.

The official way of handling has also attracted the support of many netizens, some netizens commented: the Bluetooth key is not very convenient for users over the age of 50, and the remote control key can enter 100% of the time without a key. And the Bluetooth key may be 98% successful. In addition, iPhone ibuick is supported to be relatively stable, and the success rate of Bluetooth key unlocking for other Android phones is less than 50%. Of course, some netizens supported and commented that the Bluetooth key of the mobile phone is very convenient and can be opened as soon as you get close.

The data show that the 2024 Buick LaCrosse went on sale in April this year, and the new car is positioned as a medium-sized sedan, with a total of 2.0T Yue Zun version and Avia version, with guidance prices of 209900 yuan and 239900 yuan. The 2023 Buick LaCrosse went on sale in May last year, with an official price starting at 179900 yuan. Both models are equipped with Bluetooth keys for iKey phones.

As early as last year, users raised the question of the use of card keys and Bluetooth keys. At that time, officials also responded to the fact that they temporarily forgot their card keys, the signal of the library happened to be bad, and the Bluetooth keys of mobile phones could not be connected sometimes. I wonder if the physical keys would be introduced in the future. Indeed, many car owners reported that they were not used to using card keys and Bluetooth keys. The Buick engineering team is optimizing the response speed of Bluetooth keys on mobile phones. At the same time, the physical smart key is also under intensive development.

It is understood that the working principle of the vehicle card key is mainly realized through the radio frequency identification technology, which is a kind of intelligent key. Compared with traditional keys, card keys are lighter and can be easily placed in pockets or wallets without additional burden. In addition to easy to carry, the security of the card key is also very high. Because there is no metal key tooth on the card key, it is not easy to copy compared with the traditional key. At the same time, the card key also has waterproof, antimagnetic, shockproof and other protection functions, which can effectively prevent key damage.

The car Bluetooth key uses Bluetooth technology to realize the keyless entry and startup of the vehicle. It is convenient for the user to directly operate the mobile phone. When the user's ‌ mobile phone is successfully paired with the vehicle's Bluetooth system, the vehicle will be unlocked and started by the mobile phone keys. The advantage of Bluetooth key is that it not only reduces the trouble of carrying physical key, but also provides higher convenience and security. However, the Bluetooth key also has some drawbacks. Rely too much on radio waves for communication, or there is interference from other signals, resulting in unlocking failure or misoperation. In addition, because of habit problems, many users are not used to using card keys and Bluetooth keys, preferring to use traditional physical smart keys.

This time, the Buick side is still very positive in dealing with the needs put forward by some users. For car companies, to be able to listen to the needs of users to solve the problem as soon as possible, the reputation of the brand will also have a certain positive effect.

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