AutoBeta(AutoBeta.net)11/24 Report--

The hashtag # Porsche cargo Lala # topped the list on Weibo on Nov. 23, when a video of "Shanghai cargo lesbian drivers defending Porsche staff's rights" sparked a heated debate on social platforms.

It is understood that the incident occurred on November 21, 2024, a cargo lesbian driver and Porsche staff occurred far away. The Lala driver said in the video that the 600 yuan handling fee originally agreed between the two sides was refused by Porsche staff after he unloaded the goods and reported a complaint to the platform, resulting in the driver being unable to take the order after the platform was blocked. The driver himself is in poor financial condition, has many injuries and is heavily in debt, and the closure of his account is tantamount to making things worse for him. To this end, the driver expressed serious dissatisfaction and went to the scene of the Porsche event to ask for an explanation.

The video has sparked a heated debate on social media, with netizens deeply sympathetic to the driver's plight. Lala is only helping to pull the goods, and it is only natural for Porsche staff to pay the handling fee. Porsche staff not only failed to pay, but complained that the driver's behavior was unreasonable. Some netizens also think that Porsche, as a luxury brand, has serious problems in its internal management.

At about 23:00 on Nov. 23, Porsche issued a statement saying that the company apologized for the dispute and its mishandling, and issued a statement about avant-garde Consulting Shanghai Co., Ltd. Porsche said in a statement: on November 21, there was a dispute between the partner project team (avant-garde Consulting Shanghai Co., Ltd.) and the freight platform staff. Porsche immediately learned the details of the person involved. The person involved is a regular employee of the partner, and the partner confirms that the dispute between its employees and the freight platform staff has been further dealt with with the intervention of the relevant departments. Porsche said that as a brand party, the company apologized for the dispute and its improper handling, and would increase the requirements for the conduct of partners and strengthen its management responsibility at the brand event site in future cooperation. Thank you for your supervision.

According to the official statement released by Porsche, the disputed 600 yuan freight was that the driver asked to pay the freight to unload goods from the third floor to the first floor, but the Porsche staff did not know about it and questioned the amount, but in order to solve the problem, Porsche staff paid 600 yuan freight at the scene. The driver's so-called "complaint to the platform" is that Porsche "requires the amount of money to be determined by the cargo pull platform". As for the pushing and shoving scene in the video, it is the "slight physical contact and pushing action" of the security guard to appease the driver. Avant-garde consulting said that due to the lack of timely communication between the company and the cargo platform and shipper in the process of performing the transportation contract, it caused a cost dispute and apologized here. After that, the work flow will be improved to be more serious and meticulous, so as to prevent such incidents from happening again. Porsche says it respects grass-roots workers and their hard work and has zero tolerance for any form of disrespect.

In fact, this matter is not very complicated to talk about. First of all, the main work of cargo Lala is to transport goods, generally speaking, it is necessary to pay extra for moving goods up and down the stairs. if customers are in dispute over the cost, they can directly feedback to the cargo Lala platform. Secondly, the actions of cargo lesbian drivers are indeed impulsive. If customers complain about the service, they can also complain to the platform. Of course, as a grass-roots worker, he will not take this step without being forced. Finally, this incident is actually a contradiction between cargo lesbians and customers, not between cargo drivers and customers. As a platform, cargo lesbians should come forward to negotiate and solve the problem.

After Porsche released the relevant instructions, some netizens expressed concern about the situation of freight lesbian drivers. The cargo lesbians responded that the platform did receive complaints from the next party, but the platform did not block the driver, nor did it deduct the driver's behavior points. The driver's account has always been able to accept orders normally, let alone the so-called "sealing the number before unblocking".

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