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Cheetah's new car just broke down on the road. The owner's request to change the car was refused.

2024-11-21 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)05/18 Report--

Kunming Mr. Zhang bought 2 cross-country cheetah new cars of about 120,000 yuan in full. On May 7, he came to pick up the car and returned to his hometown. What Mr. Zhang didn't expect was that one of the new cars, just more than 20 kilometers out of 4S shop, had problems. What exactly is going on? Let's pay attention together.

Mr. Zhang revealed that when driving more than 20 kilometers, he found that the vehicle water temperature was high, smoke on the hood and coolant leaked on the ground. Mr. Zhang saw this situation, hurriedly contacted the 4S shop personnel, for help, the staff came to the scene, that night, Mr. Zhang's faulty car was returned to the 4S shop, the next day, Mr. Zhang came to the 4S shop, but the maintenance personnel's operation, let Mr. Zhang feel uneasy, Mr. Zhang told the maintenance personnel in the test took a wrench to connect a line, added some coolant into it. Just tell me the car's okay.

Mr. Zhang puzzled, just bought a new car, just took over a few days how can there be parts falling off the situation? Whether it is the quality problem of the vehicle itself, Mr. Zhang put forward the request to change the vehicle to the 4S shop, but was rejected by the 4S shop, with Mr. Zhang's question, the reporter came to Kunming Gangxin 4S shop to understand the situation, a responsible workshop maintenance after-sales personnel performance, they screened the maintenance vehicle the next day, found that part of the fan of the vehicle failed to operate normally, the reason is that a line connecting the fan of the vehicle appeared loose, which also led to excessive body temperature. The cause of boiling overflow. Then the staff re-fixed the connection and the vehicle returned to normal. When the reporter asked, why the new car will appear loose line situation, the maintenance personnel has not made a positive answer. Maintenance personnel said that this car needs to be dynamically opened to find problems, static when there is no problem. The reporter mentioned that the problem was discovered only after the vehicle was started. Is this a quality problem of the vehicle itself? The salesperson of 4S shop said that the vehicles were assembled directly from the manufacturer and sent out only after systematic detection. As for the falling off of the vehicle lines, it is not excluded that the lines fell off due to bumps during driving.

4S shop also said that it has done a lot of testing and handling for customers, but if customers have more objections, we can also seal the vehicles on site and let customers hire professional third-party organizations to test them. 4S shop expressed willingness to negotiate with Mr. Zhang, but they could not meet the requirements for changing cars. Mr. Zhang said that his request is to either change a new car, or compensate for the losses of these days, and write a letter of commitment, within how many kilometers of the vehicle again such problems, must replace a new car.

For Mr. Zhang this problem, Internet search, appear this problem is not a case, there are many people buy cheetah model owners have appeared thermostat and other problems lead to high vehicle water temperature situation, and thermostat problems will cause high water temperature, if consumers do not pay attention to look at the water temperature gauge, but continue to drive will cause engine cylinder pull. "Of course, there are several reasons for engine cylinder pulling. In addition to thermostat high temperature, poor oil quality will also cause cylinder pulling." If there is too much water temperature in the process of driving, be sure to pull over, but do not immediately stop, you can let the engine run for a while, the continuous circulation of coolant can still reduce the impact of high temperature on its engine.

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