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A car owner in Shandong bought a Jaguar and there was something wrong with the car less than two hours after it was picked up. What on earth is going on? let's take a look.

On May 23, Ms. you from Linyi, Shandong Province, spent 420000 yuan on a Jaguar 4S store to buy a Jaguar F-PACE four-wheel-drive city model. At that time, it was 4:50 to take the car home. As a result, after going home and feeding the children downstairs, the car could not start, and in less than two hours there was something wrong with the car.

After that, Ms. you went to contact the 4S store, and then the 4S store arranged for the maintenance personnel to come to the scene, and the staff came to the scene to open it. As a result, she did not see any reason and told Ms. you that it still could not be started. So the next day, and arranged for the staff to come to check, also did not check the problem, the car still can not start.

At that time, Ms. you said that she wanted to return the car and compensate for the loss. The sales manager of the 4S store also admitted that there was a problem with Ms. you's car, but based on the fact that the car had just been purchased, they suggested that the car be sent to the store for inspection, and then communicate and coordinate with Ms. you through the inspection results. At the same time, it also provides Ms. you with a substitute vehicle.

The sales manager said that at first Ms. you agreed to send the car to the store for inspection, but later asked to change or return the car. At present, the 4S store said it could not give a final answer because the vehicle could not start, and it was not clear whether the question could meet the standard of changing or returning the car. But now we need to send the car to the store for inspection and find out the specific reason before we can report the situation in the next step.

Ms. you thought that the 4S store had arranged for people certified by the manufacturer to come for inspection twice before, and did not find out the cause and did not repair it. She felt that there was already a serious problem with the car, and it broke down in less than two hours.

Linyi market supervision administrator said that there is something wrong with the car, if through the inspection or determination, the vehicle does have problems or unqualified products can apply for replacement or return.

In the face of Ms. you, there was a problem less than two hours after picking up the car. Did the 4S store have a comprehensive inspection of the vehicle before delivery, and it was really fully qualified before it was handed over to the consumer? If there is a problem every time the vehicle arrives at the hands of consumers, it is told to enter the factory for inspection, and the results can only be replied, which is virtually a waste of consumers' time and energy.

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