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Netizens revealed that a FAW-Volkswagen 4S store showed customers a case of maintenance of Volkswagen models, and poor quality problems became a place worth showing off, recommending customers to buy extended insurance. It would be nice if these cases were placed in the showroom of new cars, so that consumers know how to spend before buying a car.

Among them, a Volkswagen Maiteng landed for 4 years and 9 months and traveled 60, 000 kilometers. It flashed in gear and could not move in reverse. Finally, it cost 17790 yuan to replace the mechanical and electrical unit.

Another 5-year-old Golf, with a mileage of 130000 kilometers, had a jitter failure in second gear and cost 10, 000 yuan to replace the clutch.

There is also the maintenance case of Volkswagen Suiteng 1.4T, using the car to drive 130000 kilometers in 4 years and 8 months, there are engine problems, excessive oil consumption, the solution is engine overhaul. With a material cost of 10,000 yuan and a man-hour fee of 4800 yuan, the maintenance cost was 14799 yuan.

We also found that Volkswagen Maiteng has the most failure cases, does this mean to show customers that Volkswagen has more problems and high maintenance costs after being insured?

For the 70,000km Maiteng leakage antifreeze, it will cost 2539 yuan to replace the water pump; for the 10,000-kilometer Maiteng engine fault light in four years, the vehicle jitter is obvious, so the intake manifold has to be replaced, and the maintenance cost is 4429 yuan; in addition, the Maiteng engine fault light which has been driving for 6 years and 80, 000 kilometers is unable to refuel, and it costs 3279 yuan to replace the high-pressure oil pump.

Some netizens said that it was too real. "originally, I wanted to prove that the extended insurance service in my store had an advantage, but as a result, I shot myself in the foot and hacked my own model all over."

Another netizen mentioned that the subtext of Volkswagen 4S store is: buy our extended insurance, because it is easy to have problems after being insured.

Of course, customers will not see these cases when buying new cars. After all, car sales will not speak ill of their own brands. In the view of the after-sales staff, it is not easy to repair the broken car, and they strongly recommend customers to buy extended insurance service, try to find their own brand's classic fault maintenance cases, and show customers the importance of buying extended insurance. But they did not expect that if customers had seen the car before they bought it, they might not have dared to buy it.

The success of Volkswagen brand in the Chinese market, needless to say, is the perennial champion of single-brand sales in the Chinese market. But as new car sales continue to decline, Volkswagen is in the doldrums. Volkswagen's sales in China fell 6.3 per cent to 947000 in the first quarter, of which Volkswagen sold 703400 vehicles in China from January to March, down 6.9 per cent from a year earlier.

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