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According to Mr. Deng, the owner of the car, he spent more than 400,000 on April 3 to buy an E-class Mercedes-Benz at the Mercedes-Benz 4S store of Hunan Longxing. On June 3, Mr. Deng drove on a business trip. Shortly after starting the car, a red alarm appeared on the Mercedes-Benz dashboard. The water temperature showed 130 degrees Celsius, prompting Mr. Deng to turn off the engine.

According to Mr. Deng, Mercedes-Benz experienced three times of engine flameout caused by heat, and the highest water temperature on the car was as high as 130 degrees Celsius. In the face of such a situation, Mr. Deng said that the car can continue to drive, but never dare to drive again, in case the high temperature causes the car to catch fire, the consequences will be unimaginable! Mr. Deng contacted the Hunan Dragon Star Mercedes-Benz 4S store and asked the 4S store to test what went wrong with the car.

Less than an hour after the Mercedes-Benz 4S store tested the car, Mr. Deng was told that the high water temperature was due to a problem with the water temperature in the car on the wire, and it was suspected that the paint attached to the wire caused poor contact with other parts of the car, causing a false alarm of the water temperature detection instrument, not that the water temperature reached 130 degrees, so why did it cause this false alarm? Mercedes-Benz 4S store maintenance staff said that there is a wire inside the car, caused by poor contact, and exactly why there is paint on the wire, the staff said it is not clear! This needs to be reported back to the manufacturer.

In this regard, Mr. Deng said that it has been used well since the purchase, and this sudden abnormal water temperature made him worry about the quality of the car. Mr. Deng said that this car no longer wants to drive, nor does it want it. Mercedes-Benz such a big brand, there are great hidden dangers to the lives and property of consumers. I don't know if there are similar problems in the same batch of cars!

The relevant person in charge of the 4S store has also responded to Mr. Deng's question and has dealt with the spare parts of the car on the railway line in accordance with the national three-package policy, and the vehicle has returned to normal use and will be dealt with in consultation with Mr. Deng later.

The safety of cars has always been the most important thing for consumers, whether individual cases or the same batch of cars have this hidden danger, Mercedes-Benz should do a comprehensive inspection. When consumers are using the car, they need to pay attention to the condition of the car all the time, and if there are abnormal problems, they will test the vehicle immediately to avoid an irreparable situation!

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