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Xi'an Mercedes-Benz female owners protect their rights follow-up: the same new car has been proposed, and the service fee will be refunded.

2024-11-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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Span.s2 {font-kerning: none} "Xi'an Mercedes-Benz female owner rights incident" was exposed by the media, has a wide range of influence. With regard to the latest developments, recently learned from the domestic media: on June 11, Wang Qian (a pseudonym) brought back her new car from the 4S store of Xi'an Star Mercedes-Benz, and the hidden rule "financial service fee" of the 4S store attracted the attention of public opinion. the 15000 yuan service fee she was charged has also been refunded.

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Wang Qian said: after checking the bank account, I found that shortly after the rights incident was fermented, the fees for listing and mortgage registration had been refunded, totaling 15000 yuan. On June 11, Wang Qian went to Xi'an Star Mercedes-Benz 4S store to pick up the new car, and has been licensed, "the replacement is the same type of vehicle, all white, and no additional fees have been paid."

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Two months ago, Wang Qian climbed onto the hood to cry about her rights after several failed negotiations with the 4S store because of the engine oil leak. After that, Xi'an market regulatory authorities intervened in the investigation. It was identified that the right side of the engine block of the vehicle purchased by Wang Qian was damaged and leaked oil. The reason is that the engine left the oil splash plate fixing bolt in the engine during assembly, and during the high-speed operation of the engine, the second cylinder connecting rod hit the missing bolt, causing the bolt to break the cylinder block.

In the end, Xi'an Star Automobile Co., Ltd. was fined a total of 1 million yuan by the market supervision department of Xi'an High-tech Zone because of two illegal acts of selling goods that did not meet the requirements of ensuring personal and property safety, exaggerating and concealing information that had a significant interest with consumers and misleading consumers.

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On the evening of April 16, Wang Qian reached a settlement with Xi'an Star Mercedes-Benz 4S store, which agreed to replace Wang Qian with a new car within 30 days. and is also responsible for urging third-party organizations to waive and return advance service, representative listing, mortgage registration and other service fees totaling 15575 yuan.

It is said that the "financial service fee" paid by Wang Qian is actually collected by the staff of the third party Shaanxi Yuansheng Company stationed in the 4S store of Xi'an Star. The advance service agreement signed between the rights activist female car owner and Shaanxi Yuansheng Automobile Trading Co., Ltd. shows that the approved loan is 419160 yuan, of which 3%, a total of 12575 yuan, is the remuneration paid by the car owner to Yuansheng company. Yuansheng keeps only 1% of the loan amount, and the other 2% goes into the account of Xi'an Star Automobile Co., Ltd.

Xi Amway Star Automobile Co., Ltd. issued invoices for Shaanxi Yuansheng Automobile Trading Co., Ltd. in the name of information technology service fees, and also declared and paid taxes. It is understood that the law enforcement departments have investigated and dealt with the illegal acts suspected of infringing upon the rights and interests of consumers of Shaanxi Yuansheng Automobile Trading Co., Ltd.

The 4S store was fined 1 million, replaced with a new car after return, and the financial service fee was refunded. The incident of safeguarding Wang Qian's rights has come to an end.

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But sometimes "stories" take such twists and turns! In March 2019, Shanghai Jingji Cultural Development Co., Ltd., owned by Wang Qian, was sued for failing to pay property fees. In addition, a number of merchants and suppliers claimed to be cheated. They have been defending their rights since August last year, and a number of people have sued Shanghai Jingji Cultural Development Co., Ltd.

In addition, it was revealed that Shanghai Jingji Cultural Development Co., Ltd., where Wang Qian served as supervisor, was seized by the police, and the company's "Jingji Artist" food square office was indeed sealed. In response, Wang Qian said she had not received a notice to file the case. "the seal is to protect the scene," Wang said. On June 12, some media verified to the relevant departments in Shanghai that Shanghai Jingji Cultural Development Co., Ltd. had been seized, but there was no response yet.

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