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Ms. Li spent nearly 500000 yuan on a Mercedes-Benz car in a 4S store in Dongying, Shandong Province. when she bought a car, she took a fancy to a new Mercedes-Benz car. She went to a lot of 4S stores without this model, and she also came here after being introduced by a friend. Ms. Li paid the money directly when she picked up the car, which cost 499800 yuan, nearly 500000 yuan.

On one occasion, Ms. Li accidentally scratched her car while driving, so she went to the Oolong Mercedes-Benz 4S store in Liaocheng for repairs and obtained maintenance records. When Ms. Li found that the car had been replaced before she bought it, and found that there were many inspection records and claim records of the car in the months before the purchase.

Ms. Li felt that since the engine had been replaced, it should not belong to a new car. The 4S store sold the old car as a new car, and the inside information of the whole car had never been told in person or in any other way. She felt that this was fraud and angrily sued the store to the court. Ms. Li has been to the 4S store many times, and the subpoena from the court has been delivered, but the store's attitude is to ignore it, never make contact on its own initiative, and see no desire to solve the problem at all, and the staff in the store are also running trains with their mouths full.

The reporter asked the sales manager why those who had changed the engine had to buy at the original price, which was illogical. The sales manager replied, "Why not this?" Then why do you have to give a discount? Why do we have to get a discount on new cars? People have their own choices, this does not have to take normal people's thinking, what is normal, what is abnormal.

The sales manager of the 4S store said in front of Ms. Li that it was a personal choice to buy the car, and revealed that although the details of the car were not told to Ms. Li, the "actual buyer" of the car was told that the "actual buyer" was a man surnamed Yue.

Although the sales manager ran the train all over his mouth, he also revealed a little bit of news: who is this man surnamed Yue?

It is understood that the man surnamed Yue was the friend who introduced Ms. Li to the 4S store to buy a car. When he was investigated by the court, Yue said he did not know. Later, when Ms. Li dialed Yue's phone, the other party stumbled and admitted it.

From these situations, it is not difficult to see that there is an obvious relationship between the three people. Ms. Li bought a car from a 4S store, but the car passed through Yue, who was the middleman and the actual buyer, but Yue did not truthfully tell Ms. Li about the car.

However, the staff of the 4S store said that Yue was the actual car buyer, so why did he issue the invoice to Ms. Li? It is not difficult to see from the car purchase invoice that the name of Ms. Li is filled in in the title column.

The explanation given by the sales manager of the 4S store is that "Yue entrusted us to issue the ticket for her."

According to the invoice issued to the owner by the 4S store, we can see that the title of the invoice itself is also the owner's, and the 4S store has the obligation to inform the owner of the actual situation of the vehicle. As a senior staff of a 4S store, you will not fail to know the consequences and risks of entrusting invoicing, but in the end, no matter whether there is a financial interest or not, the important thing may be that the 4S store also wants to get rid of the repaired Mercedes-Benz quickly.

After the fruitless negotiation, Ms. Li has filed a lawsuit with the court. The lawyer pointed out that the vehicle invoice is the owner himself, and there is a relationship between the consumer and the operator. The 4S store has the obligation to inform the owner of the vehicle. If there is such fraud in the 4S store, according to the Mercedes-Benz three-pack policy, the car owner can ask the 4S store to return one for three by way of litigation.

The editor will continue to pay attention to the follow-up process.

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