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These days, there have been frequent exposures to a lot of news about auto spontaneous combustion, including the third auto spontaneous combustion accident of NIO recently, and the following is also due to auto spontaneous combustion.

At the beginning of this year, Ms. Ma bought a Nissan Qijun from a local 4S store named Dongfeng Nissan Weijia Hongyuan, which was still relatively good in the process of use. Four months later, the result drove less than 1000 kilometers on the accident, the new car spontaneous combustion burned for no reason, Ms. Ma saw her car on fire, immediately dialed 119, in the firefighters will try to put out the fire, but in front of the eyes became an empty shell, Ms. Ma to such phenomenon is very distressed.

Ms. Ma said that the new car started to burn from the front of the car. After the fire arrived, the car was basically burned and scrapped. The fire department inspected the scene and identified the cause of the fire of the car. The result was that artificial arson, residual kindling and external fire sources were excluded, and the fault was not excluded to cause the fire. Therefore, the identification result showed that the car had quality problems.

Reporters and Ms. Ma came to 4S shop to seek corresponding solutions, 4S shop staff gave such a reply, the car's fire appraisal results have been sent to the manufacturer, but the manufacturer does not recognize the fire identification results, the manufacturer also has its own appraisal report, which shows that the fire occurred in the vehicle itself has nothing to do with the quality of the vehicle itself, does not rule out the possibility of external kindling causing vehicle fire, so unwilling to assume any responsibility.

4S shop attitude is very tough, said only recognize the manufacturer's accident identification report, and deny the fire brigade issued accident report identification, such a statement let Ms. Ma feel desperate, for these two reports, reporters had to consult lawyers, lawyers said, if there are two accident reports, will be subject to the fire brigade identification results, its legal effect is higher than 4S shop self-identification effect.

The person in charge of 4S shop said that the fire protection only issued the identification report, not necessarily all of them have legal benefits, so only the identification report with legal benefits will be recognized by itself, must be recognized by the court, the reporter asked the fire protection issued also does not have legal benefits? The person in charge of 4S shop said that he did not know, if there is any doubt, go through legal channels, if the customer has any questions, then you will sue.

The 4S shop also refused to admit the lawyer's statement. It always insisted that the result of its own organization's appraisal was the most authoritative, and all others refused to admit it. Ms. Ma said that if 4S continues to be so tough, it will solve this problem through judicial aspects. Let's go to court to see who is more authoritative!

Xiao Bian doesn't understand. Will the manufacturer's appraisal report be more professional than the fire brigade's? More legally binding? At present, this matter is being resolved, and we will pay further attention to this matter and resolve it as soon as possible.

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