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Lecker's new car wobbled not long after it was driven. 4S shop: normal phenomenon, psychological function

2024-11-24 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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According to relevant media reports, a Mr. an from Shanxi spent 220000 yuan on a Lecker 01 at the 4S store of Zhongxin Zhibao in Taiyuan last October, and the new car had a jitter problem in the second month after picking up the car.

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According to Mr. an, after buying a new car, there are no fewer trips to the 4S store. Once the new car is above 70km per hour, the vehicle will wobble, especially when the gear is switched while driving, and the jitter is even more serious. After going to the 4S store for inspection and repair, the maintenance staff said that there was indeed a jitter problem, and the store would fix it every time, but he had already run back and forth to the 4S store six times, and the problem had not been solved yet.

As of May this year, the new car has been repaired six times. Just half a month ago, Mr. an came to the store for repairs for the sixth time, and the person in charge of the store also said that this was the last time to carry out repairs. If the repairs are good, everyone will be happy. If the repairs are not good, then negotiate a settlement.

But this maintenance doesn't seem to work. Mr. an's new car still likes to shake. Because the problem has not been solved, Mr. an has lost trust in the 4S store.

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Mr. an found the person in charge of the 4S store, and the person in charge said that after Mr. an reflected the situation, some relevant personnel had been tested, and there was indeed such feedback. They gave such an explanation for the vehicle jitter while driving. Because the model belongs to the sports type, the chassis is relatively hard, so the response to the road is clearer, the filter below the speed 70km per hour is better, and the jitter above 70km is psychological. The serious jitter of the switching gear of the vehicle is also due to the operation of the internal combustion engine, so it is not a fault.

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For such an explanation, Mr. an said that it has been more than half a year since the problem was found, and the 4S store has not provided any effective test report! 4S store said that if you do not believe, you can find a third-party authority to identify, and then do related matters.

Therefore, Mr. an said that he will determine whether there is something wrong with his car through a third-party authority, and will also take legal measures to protect his rights and interests.

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So there is a question, is the jitter problem of Lecker 01 an isolated case or a general problem? It can be learned from the car quality network that there are indeed some car owners who feedback that the accelerator pedal will vibrate at high frequency during acceleration, seriously affecting comfort. In addition, Lectra 01 has been complained by car owners because of insufficient engine power, high fuel consumption, transmission setbacks and high engine noise.

The price of Lectra 01 as a compact SUV,15-200000 has broken through the price ceiling of its own brand and has been favored by many car owners. I hope Lectra can also learn from its strong points to make up for its weaknesses to create better sales and bring more surprises.

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