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Xi'an Star, which has just been fined 1 million, has become popular again because of the "oil spill" problem. The Mercedes-Benz E300L purchased by Mr. Wang in Weinan Branch of Xi'an Star had a malfunction and oil spill after three months of driving. Under the condition that the 4S store did not test, identify, or claim for compensation, he directly proposed to buy back Mr. Wang's car, but only if a confidentiality agreement must be signed. In the event of breach of contract, 400000 of liquidated damages will be paid. Mr. Wang was surprised and frightened by the operation of the 4S store, so he did not sign a confidentiality agreement.

Mr. Wang said that at least the 4S store can tell whether there is something wrong with the car when it leaves the factory, or whether it is a faulty car or a used car. in addition, the 4S store continues to have staff to persuade him to sign the agreement, and the buyback price continues to rise. finally, it paid 505000 yuan to buy back the car. According to media reports, the local industry and commerce department has intervened and sent staff to the scene.

In March this year, Mr. Wang bought a Mercedes-Benz E300L in Weinan Branch of Xi'an Star, at a total cost of 460000 yuan, but has only driven more than 7000 kilometers so far. Mr. Wang said that while driving on the highway on June 12, the right front of the vehicle began to wobble, suddenly "bang" and then walked more and more trembling. After getting off the highway, he lay down under the right front wheel and saw that the wheel was full of oil.

After the vehicle drove to the 4S store, the store staff said that the car could be towed to Xi'an head office for maintenance. Mr. Wang immediately disagreed, thinking that the new car did not drive long before there was an oil leak, and the 4S store should first test whether the vehicle left the factory to see if there was something wrong with it, rather than repairing it directly. Mr. Wang also said that I was right in front of me for maintenance in Weinan. I could know what the problem was. I just wanted to know what was going on and how the oil spill happened after driving 7000 kilometers for three months.

According to Mr. Wang, he came to the store again on June 13 and tried to expose the incident of car oil leakage and no one in the store through a live webcast, but was stopped by the 4S store leader. The 4S store immediately came up with a new solution to repair the car and give it some compensation. Mr. Wang did not agree. He wanted to say that there was something wrong with the car when it left the factory, or a problem car or a used car.

Later, the 4S store offered to "go private". Mr. Wang said the store said it could buy back the car at the original price, but only if he signed a "settlement and confidentiality agreement" for a refund.

According to the terms of the agreement, Mr. Wang will be required not to have any form of complaint, not to disclose information about this incident to a third party, and will have to pay 400000 yuan in liquidated damages if he violates the confidentiality agreement.

Mr. Wang said that the staff of the 4S store kept persuading him to sign the agreement, and the repurchase price continued to increase from 460000 to 505000. "they discussed increasing it to 470000, then to 480000, then to 490000, 500000, and finally 505000. The more they do this, the more I can't sign. I feel that this is a trap that has dug a hole for me. Now it's not a matter of returning the car and refunding the money. I want to know the truth. "

Mr. Wang asked to entrust a third-party agency to test the vehicle, and he is still negotiating with the store. According to media reports on the 16th, the Linwei Branch of the South City Bureau of Industry and Commerce has received a complaint from Mr. Wang, a consumer. The Duqiao Institute of Industry and Commerce has intervened to deal with the matter, and the staff also rushed to the scene to deal with it.

Some lawyers said that the signing of the confidentiality agreement violated the Consumer Rights and interests Protection Law and violated the legitimate and legitimate rights of consumers. When consumers suspect that there are quality problems in the car, the seller should test the vehicle, and it is illegal to require the consumer to sign a confidentiality agreement without testing.

Today, Weinan Branch of Xi'an Star Automobile Co., Ltd. issued a "statement on Mr. Wang's vehicle", saying that Mr. Wang continued to communicate irrationally. finally, we agreed to the buyback requirements put forward by our customers, and in order to protect the rights and interests of both sides, we also proposed the need to sign a settlement agreement.

Xi'an Star Weinan Branch also said that it will request the owner to authorize the inspection of the vehicle as soon as possible.

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