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Mercedes-Benz leaking oil sign confidentiality agreement high price recovery follow-up, car owner: the return of the car is put forward by the store on its own initiative.

2024-09-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)06/18 Report--

After continuing Mercedes-Benz female car owners 'rights protection caused concern, Xi'an Li Star also exposed the rights protection incident of car owners. It is understood that Mr. Wang bought Mercedes-Benz E300L sedan in Xi'an Lizhixing Weinan Branch, 3 months after driving fault oil leakage situation, 4S shop does not detect not identify the situation, directly put forward to buy back Mr. Wang's car, but the premise is that must sign a settlement confidentiality agreement, once the breach of contract will pay 400,000 liquidated damages. Mr. Wang did not approve the solution of 4S shop, so he did not sign the confidentiality agreement.

4S shop actively buy back the problem car, let Mr. Wang both surprised and afraid, according to Mr. Wang revealed: 4S shop staff constantly persuaded him to sign this agreement, repurchase price also constantly increased, from 460,000 to 505,000 yuan.

In response to this incident, Xi'an Lizhixing Weinan Branch issued relevant information, pointing out that it was the customer's continuous irrational communication that 4S stores agreed to the customer's repurchase demand.

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Today (June 18), according to media reports, Mr. Wang responded,"Said his soft violence threat, 4S shop only gave me back the car, nonsense."

In addition, the industrial and commercial department convened Mr. Wang and 4S shop for mediation, but Mr. Wang said the store said he threatened soft violence, he finally refused mediation, Mr. Wang proposed to carry out third-party testing first.

Mr. Wang also said that the withdrawal of the car is the initiative of the store, there is no soft violence threat.

On June 17, Weinan Branch of Xi'an Lizhixing Automobile Co., Ltd. issued "Description of Mr. Wang's Vehicle Situation", indicating that Mr. Wang continued irrational communication and finally agreed to the repurchase demand put forward by customers. In order to protect the rights and interests of both parties, it is necessary to sign a settlement agreement.

Xi'an Li Star Weinan Branch also said it would ask the owner for authorization to test the vehicle as soon as possible.

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