AutoBeta(AutoBeta.net)02/27 Report--

After Toyota senior executive Miyashita Shinji, Xiaopeng hired Luo Bingchun, an after-sales expert from Guangzhou Auto Honda.

On February 27, Xiaopeng announced that Mr. Luo Bingchun recently officially joined Xiaopeng as the after-sales senior director, responsible for the overall management of after-sales.

Having worked in the automotive industry for more than 20 years, Luo Bingchun has accumulated rich experience in after-sales quality management, product and service development, technical training and service network construction in Guangzhou Automobile Honda and Guangzhou Auto Fiat. Luo Bingchun led the establishment of a sound CSI (customer satisfaction) market research and evaluation system in Guangzhou Auto Honda, and developed a market quality information collection and feedback system. After that, GAC Fiat led and built a complete after-sales service system and team structure. It can be said that Luo Bingchun has rich work experience in after-sales. Joining Xiaopeng Automobile this time, he will be responsible for the overall management of after-sales and help Xiaopeng to build an intelligent and high-quality after-sales service system.

Recently, Xiaopeng Automobile began to poach people crazily. On February 14, Li Pengcheng, director of FAW-Volkswagen brand public relations, joined Xiaopeng and became general manager of brand public relations. Then, on the 21st, Xiaopeng Motor announced that Miyashita Shanzi joined Xiaopeng Automobile and served as the Senior Director of production quality, responsible for Xiaopeng Automobile's work in production quality management.

At present, Xiaopeng G3 has been delivered to users, and this year will also be Xiaopeng's year of quality, delivery and operation. Executives of major traditional automobile companies have joined Xiaopeng, which is a good thing for Xiaopeng's automobile operation. after all, the new car-building force faces a greater test in terms of product quality and after-sales service.

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