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In May, the ranking of car complaints was released, & quot; supercar & quot; flying on the list, Volvo car shake serious impact!

2024-09-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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AutoBeta(AutoBeta.net)06/20 Report--

Originally, we bought a car for the sake of convenience and worry. But if you choose a car with a lot of faults, it will become a headache. Next, I'd like to share with you a list of car complaints in May this year. Let's see if your car is on the list.

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According to the statistical analysis of the car quality network, 6589 valid complaints were received from car owners in May, with the number of complaints up 21% from the same period last year. It has maintained double-digit growth for 24 consecutive months, while it has dropped slightly by 6.1% from the previous month. In terms of brands, independent brands accounted for 45 per cent (2986), joint venture brands accounted for 53 per cent (3470), and imported cars accounted for 2 per cent (3470). Next, we will choose a few models from the top 30 in the list of complaints and analyze them with you.

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At the top of the list of complaints about models is Dongfeng Peugeot 408, with 239 complaints in May. The problems of typical complaints are mainly focused on two major phenomena: cracking tires and burning engine oil. In the near term, Peugeot 408 can be said to be a regular on the complaint list, and last month it topped the complaint list with 317 complaints, occupying the top spot for two consecutive months. Even though the trend declined in May, it was still the model with the largest number of complaints.

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Volvo XC60, which ranked second in the list of complaints, had 119 complaints in May, with typical complaints such as body resonance and engine jitter. According to the list, Volvo XC60, which had only 18 complaints in April, saw a surge in complaints in May, with car owners generally reporting body resonance problems. Along with the 24th Volvo S90 on the list, there is also a phenomenon of body resonance in typical complaints.

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Is Volvo, which has always been known as the "safest car", starting to chill people's hearts? In the complaint, some XC60 owners reported that when the hot car was idling and driving, there was a serious pressure on the ear, and there would be earache and nausea in a short time. After the temperature comes up in summer, the engine will not start and stop and wait for the red light to press the ear. for example, driving for two hours will cause headache, dizziness and fatigue. Another S90 owner feedback: the car body has low-frequency resonance, the engine will wobble at high speed, ears buzzing, headaches, seriously affecting safe driving.

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From the content of the complaint, Volvo XC60, S90 models generally have the problem of body resonance, and has seriously affected the driving texture and safety. At present, Volvo Asia-Pacific manufacturers do not seem to have come up with a solution to the problem of feedback from car owners. As a result, Volvo XC60 still had a high number of complaints in the June complaint list.

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In addition, in the complaint list, there are even cracks in the dashboard, came to the top 10 rankings. Buick Kaiyue, which ranked seventh on the list of complaints, had 50 complaints in May, with typical complaints such as instrument cracking and engine oil leakage. How poor is the material used in this central control instrument console, so that it has become a typical problem in complaints.

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It is worth noting that Buick Yinglang, which ranks third on the list of complaints, also has engine oil leakage in typical complaints. The source of the problem should come from Buick's three-cylinder engine. In the early Buick's 1.5L four-cylinder engine, its market sales and word-of-mouth performance were good, but later, when it was replaced with a three-cylinder engine, engine defects began to occur frequently, and word-of-mouth and sales declined sharply.

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At the same time, the "supercar" flying that many fans have long believed in is also on the May complaint list. There are a total of 35 complaints, the typical complaints are: unable to start, abnormal engine noise.

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In the content of the car owner's complaint, there is a problem that it cannot be started, which mainly appears on the 2014 Feido model. There is feedback from the car owner: the starter does not respond to the fire, and it takes several times to hit the starter to catch fire. It is pointed out that there are such defects in the starters used in this batch of flying degrees.

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The list of vehicle complaints reflects the defects of some models, and at the same time, it will also have a certain impact on the brand reputation and after-sales service. The size of the number of complaints also objectively reflects the reliability of a model. Therefore, only the products that are good enough can achieve a win-win situation of word-of-mouth and sales.

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