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Recently, the Chinanews.com automobile quality complaint platform received a complaint about Changan Ford Mondeo's "serious smell inside the car". In response to the complaint, a reporter from Chinanews.com Automobile Channel contacted the car owner.

Mr. Zhang from Langfang bought a 2013 2.0T automatic GTDi200 luxury car in November 2015. Mr. Zhang told reporters that the smell in the car was very strong. Every time he entered the car, it was the same as entering the newly decorated house, even heavier than formaldehyde. The child has always said that the smell in the car is very heavy. Every time he drives for a long time, he will feel dizzy and cry several times because of this. I'm afraid to drive this car now. Mr. Zhang also said that nearly four years after the problem appeared, the smell in the car still existed, and many complaints were made but not resolved.

In addition, Mr. Yao from Hangzhou also complained to the platform that a similar problem occurred on the 2013 1.5T automatic GTDi180 fashion Mondeo. Mr. Yao said that no matter when driving or parked there, the smell in the car was serious.

According to the investigation, there are not a few complaints about similar problems with the 2013 Mondeo models. The reporter got in touch with Changan Ford, and officials said that according to the problems reflected by consumers, we will find the root cause of the car and provide effective solutions.

In addition, Changan Ford also told reporters that the manufacturers have also been in contact with the affected owners, and have begun to implement the relevant solutions, most car owners are satisfied with this. But the two Mondeo owners said they did not know about the solution and that they had not received any contact from Changan Ford.

In the fixed size of the car space, plastics, leather, adhesives, rubber, blankets and other materials, the organic solvents, additives, auxiliaries and other chemical agents added in the processing process, in the later use of the car will continue to release some odorous volatile substances, resulting in peculiar smell in the car, which will have a negative impact on the health of drivers and the driving experience. Especially in the high temperature exposure in summer, it is easier to volatilize harmful and irritating gases.

Hundreds of organic compounds are gathered in the narrow confined space of the car, such as alkanes, olefins, alcohols, aldehydes (formaldehyde, acetaldehyde, etc.), ketones, etc., which can make people feel nausea, headache, dizziness, memory loss, insomnia and fatigue, and more seriously can cause leukopenia, leukemia, cancer and other diseases. The Australian Joint Medical Department has tested that after the new car leaves the factory, the concentration of harmful gas in the car is very high, and the volatilization time can even last more than 6 months.

In addition to the above two complaints about the serious smell in the Mondeo car, Chinanews.com Automotive quality platform recently received a complaint about the burning of oil in the 2017 Fox 180 automatic flagship hatchback EcoBoost model. The owner said, "the engine design defect, the pressure relief valve has oil, the intake manifold contains a lot of oil, and after driving 3000 kilometers after car maintenance, the oil is offline and the throttle is heavy." Changan Ford official said that it has transferred the owner's information to its service department, and the relevant person in charge will contact it as soon as possible to solve the problem according to the specific situation.

We will also continue to pay attention to the development of complaints about the serious smell in Changan Ford-related models.

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