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2024-11-18 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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AutoBeta(AutoBeta.net)06/23 Report--
When the vehicle was driving at high speed, it suddenly slowed down and could only run at a speed of 40 to 50 kilometers per hour. "it was too scary. If the car followed closely, it might have rear-ended it." after this happened to Ms. du's newly purchased Tesla Model 3, she dared not drive Tesla again and made a request to Tesla service center to return the car. At present, Tesla's plan is to replace the large battery.
According to media reports, in early June this year, Ms. du of Zhengzhou bought a Model 3 pure electric car from Tesla Zhengzhou experience Store, which cost 430000 yuan. As a result, she only ran 400km after 15 days on the road. The Tesla Model 3 had problems. While driving, the power slowed down and the speed decreased. If you push the accelerator to the end, you can only run at a speed of 40 to 50 kilometers per hour.
Ms. Zheng told the media that when she was driving her child to school on June 17, the display screen suddenly showed a warning that "the car needs to be overhauled and could not be recharged," followed by a warning that "power has been reduced." the system also pops up a message requesting road rescue. Ms. Zheng found that the speed of the car could only be raised to 40 to 50 kilometers at that time, and there was no response when she stepped on the accelerator. At the same time, the screen shows mileage and 393km.
After stopping, Ms. Zheng contacted the sales staff of Tesla Zhengzhou experience Store through Wechat and was told that she could try to restart the system, but the fault was not eliminated and she could only drive at a speed of 40 to 50 kilometers per hour. After sending her children to school, Ms. Zheng rebooted the vehicle system again and returned to normal.
To her surprise, when she drove the car on the highway, Tesla Model 3 again experienced a sudden drop in speed and the same fault warning, and the throttle could only be increased to 40 to 50 kilometers per hour. "it's too scary. If the car follows closely, it may rear-end," Ms. Zheng contacted the salesperson again and followed the instructions to drive the car into the store for maintenance.
On June 22nd, Tesla Zhengzhou Service Center told Ms. Zheng that the problem with the vehicle was an occasional fault and the battery could be replaced for the customer's vehicle. Manager Zhao, the after-sales director of the service center, said that the situation was an occasional failure and returned to normal during car maintenance and did not appear. Background data check that a part of the signal of the large battery is missing, and the company's solution is that the battery can be replaced.
At present, Ms. Zheng has put forward a request to return the car and does not want to drive Tesla any more: "if you suddenly slow down on the highway again, it will be too scary."
Manager Zhao said that because she had offered to return the car, all could not apply for a scooter and would report to the headquarters on Monday to study her request, according to Ms. Zheng.
As we all know, one of the core components of the electric vehicle is the battery, once there is a problem, the system will not work properly. At present, the public opinion environment for electric vehicles is more directed to the problem of spontaneous combustion caused by batteries, and there have been a number of spontaneous combustion accidents caused by battery fires earlier.
"the first batch of Model 3 in China is semi-finished," and some netizens said: electric cars are unreliable. In response to Ms. Zheng's experience, the service center manager Zhao also said that the matter is being actively dealt with.
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