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The customer went to the 4S store to buy a car, and the license plate turned out to be not only a temporary license plate but also a fake one.

2024-11-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >

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Many car owners went to the 4S store to buy new cars, and the clerk said they could be licensed, but the license plates were all fake. What exactly is the situation?

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According to relevant media reports, more than 30 car owners reported that they had bought a new car at a 4S store in Tianshun, Henan Province, and the clerk said they could handle the license plate. After paying the money, I found that it was a temporary license, and it was still a fake.

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One of the owners said that he bought a Volkswagen Langyi model at the 4S store in January this year. Under the introduction of a sales manager surnamed du, he said he could help with the license plate, and the owner also agreed and paid the purchase tax and other fees. However, he has been driving a temporary license plate, once he was stopped by the traffic police when he was traveling, only to find that the temporary license plate was also fake, the vehicle was seized by the traffic police, and the driver's license was revoked.

Another car owner said that he also gave a deposit of 20,000 yuan to the sales manager surnamed du in June, and as a result, he could not get the car or get the money back.

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Among the more than 30 car owners, many car owners bought the car a few months ago, but were unable to pick up the car for a long time. Only after knowing that the manager surnamed du took the money of the car owners for himself, and now the manager has been detained by the police and cannot make compensation, so he can only go to the 4S store for an explanation.

On the other hand, the person in charge of the 4S store in Tianshun, Henan Province, shirked many times, saying that it was not their responsibility, and that there were hints that the company's business personnel were not allowed to collect money privately, requiring any payment paid by the customer to the service settlement.

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This is not the car owner also said that he went to the 4S store to buy a car, of course, under the leadership of the sales consultant. And the sales manager surnamed du was also wearing overalls and hanging tags at that time. And is holding a private post machine to collect money, but the customer said he did not know.

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When the reporter asked whether the person in charge of the 4S store had the management of the on-site sales consultant, the person in charge denied that it was the lack of management of the 4S store and said he did not know. Moreover, it is the client and the sales consultant who have reached an agreement privately, and the customer is credulous in the trap of giving various offers to the sales consultant.

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At present, the parents of the sales manager surnamed du have also raised 200000 yuan to bear part of the compensation.

According to professional lawyers, 4S stores have the responsibility of supervision and cannot inform consumers only through a sign. This is only an apparent agent, so my actions have created an appearance that is enough to make a bona fide third party believe that it has the right of agency. and with the bona fide third party, I bear the legal consequences of the agency behavior. Because the employees do business in the office area of the 4S store, the car owner has reasonable reason to think that this is the behavior of the store, so the consequences should be borne by the 4S store.

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From the point of view of this incident, although the consequences of the incident should be borne by 4S stores, customers should pay attention to and be careful about each transaction link when buying vehicles, so as not to lead to follow-up trouble.

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