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Nowadays, cars have become an indispensable means of transportation in our lives, but many car owners are troubled by car problems. A new car just bought not long after the failure, oil leakage, lock, abnormal gear shift and so on, obviously is a new car, but more unreliable than the old car. The following owner is, just bought a new car not long ago, there are frequent problems, go to 4S shop more frequently than go to her mother's home.

Mr. Sun bought a 360,000 Land Rover Discovery car from a company called Cangzhou Weishen Automobile Sales Co., Ltd. Although this car is relatively resistant in Land Rover cars, it also cost 360,000 yuan, which is definitely better than ordinary cars.

But what Mr. Sun didn't expect was that the car had just been driven for a year and had been repaired more than ten times in 4S shops, most of which were spent in 4S shops. Mr. Sun said, The car bought the next day on the flameout, After the system upgrade, But occasionally there will still be flameout phenomenon, 4S shop also did not give specific reasons. Over the course of the year, the engine frame was changed, the reversing image was changed and the system was upgraded several times, but the fault light on the dashboard was always on.

This time Mr. Sun's car broke down again. The test result was that the turbine electronic valve was broken and the oil pipe needed to be replaced. Mr. Sun felt that, as a 360,000 new car, there were so many problems within a year, the pit must be that the car itself had quality problems, so Mr. Sun asked for a change or return.

The 4S shop said that it can only be repaired and replaced according to the provisions of the Three Guarantees Law. The car is free of problems, and it is impossible to return the car. Helpless, Mr. Sun found the media to help safeguard rights.

At the beginning of the shooting, everything went smoothly. The 4S shop was also very cooperative. In the middle of the shooting, a woman in black suddenly broke in and grabbed the camera directly. She threatened to delete all the videos shot today. If she didn't delete them, she couldn't leave the door. Then there was a conflict with the camera crew, very strong, and locked the door.

Subsequently, the reporter carried out an alarm settlement, after which he connected to the woman who was a person in charge of the company.

Through the mediation of the police, the woman also did not apologize, still strong, facing the reporter's inquiry, the person in charge said belongs to normal operation, are according to the highest requirements of the three guarantees law to repair the car, as for the quality of the car, if you do not believe can ask the manufacturer, the other party also said will contact the owner, negotiate the next step.

However, in the process of Zeng Guo, the person in charge did not take the reporter seriously at all. In the face of inquiry, he also did his own thing. This time, the rights protection also ended in failure. Mr. Sun said he would defend his rights through other methods.

In a year's time, the new car broke down more than 10 times, and a new problem came after fixing it. It is still unknown whether it is the problem of the car itself. The matter came to an end here. If they didn't call the police, would 4S stores still use force to solve it? At present, the owner is still communicating with the 4S shop, and we will continue to pay attention to it.

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