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A month after buying a new car, the owner went to refuel and found that the car was leaking like running water. 4S will use a variety of reasons to push out of the scope of the three-package warranty, what is the specific situation?

Last June, Liu, a woman in Zhengzhou, spent 150000 yuan on a new car at the Harvard car Rick store on the Great Wall.

Ms. Liu said that after driving her new car for more than a month, she once went to the gas station to refuel. As a result, as soon as she finished filling the gas, the oil began to leak under the car, like running water.

Then Ms. Liu quickly contacted the director of the 4S store and got a reply from the 4S store because "the gas is too full". This made Ms. Liu very angry, why can't her new car be overfilled? she guessed that there might be a quality problem with the car, so she contacted the 4S store many times, but the 4S store repeatedly evaded it and asked Ms. Liu to go back and see the situation.

It just dragged on for more than a year. Recently, Ms. Liu asked a reporter for help and wanted to ask for an explanation with the 4S store.

In June this year, Ms. Liu and the reporter came to the Great Wall Harvard car Rick store and found the person in charge of the 4S store.

Ms. Liu's family said why the new car they bought could not fill up the fuel tank. If the vehicle could not be filled up, there must be a quality problem. The 4S store should have checked the vehicle to see if there was a quality problem at that time. Instead of using various reasons to let the owner go back to check the situation, it also endangers the safety of the owner.

As for the problem, the head of the 4S store said that at that time, Ms. Liu's husband said that there seemed to be an oil leak in the vehicle, but did not specify whether there was an oil leak.

Ms. Liu said that because the car was driven by herself, her husband did not know the details. I dare not drive because of the oil spill in the vehicle.

When the reporter asked whether there was an oil leak in the vehicle in charge of the 4S store, the person in charge of the 4S store said that according to the current testing situation, the vehicle does have signs of oil leakage in the sealing ring, and has admitted the problem since the problem was found.

According to the national three-package law, consumers have the right to propose better or return vehicles within 60 days or 3000 kilometers if there is an oil spill. .

However, the person in charge of the 4S store said that because it is only now that the vehicle has been detected for oil leakage, the vehicle has been driving for more than a year and has traveled 22,000 kilometers, which is beyond the scope of the three-package method.

Ms. Liu said that she had communicated with the shop in the second month of buying a car, but the store deliberately looked for an excuse to delay it to 60 days. The person in charge of the 4S store said there was no problem at that time.

For the current situation, the compensation scheme given by the 4S store carries out vehicle maintenance free of charge and compensates 20,000 yuan in cash. Ms. Liu disagreed.

For this matter, Ms. Liu can only find relevant evidence to prove that there is an oil leak within 60 days after buying the car, so that the 4S store can replace or return the vehicle free of charge. However, we still have to remind consumers that after buying a vehicle, if there are any quality or other problems, we must protect our rights within a time limit of the three-guarantee law, so as not to cause unnecessary trouble.

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