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A consumer bought a new car on Maodou New Car Online. It was originally a car purchase, but it turned into a lease contract. What exactly is the situation?

In mid-June this year, Mr. Chen of Fuzhou, Fujian Province, saw an advertisement on the website of Maodou New Car Network that "you can drive your car home with zero down payment", so he was moved.

Then I found an offline point-of-sale consultation and took a fancy to a Volkswagen polo model with a price tag of 89,000. After listening to the introduction of sales personnel, the vehicle is not only 20,000 yuan cheaper than the price of 4S shop, but also can buy a car with zero down payment. Mr. Chen signed a financing lease appointment contract and paid a deposit of 12,000 yuan.

Among them, Mr. Chen also repeatedly asked sales personnel, whether this can buy the ownership of the vehicle, and will not affect their future transfer and other issues. The salesperson explained that the car would not be affected from the company to the private sector in the future. Mr. Chen also asked if there would be a second transfer, but the sales staff did not make a positive answer.

Mr. Chen originally wanted to borrow money to buy a car, but in the end he signed a car purchase contract. Mr. Chen said that when he bought the car at that time, it was out of trust in the sales personnel, without specifically checking the terms of the contract, the note was set down. After the event, Mr. Chen felt that the sales personnel concealed some details of the contract when selling, so he negotiated with the sales personnel for many times to ask for a deposit, but they were rejected by the sales personnel.

Then Mr. Chen and who reporter came to this edamame car offline dealership again. In communication with sales personnel, sales personnel said that the contract is clearly written in the mode of "purchasing by rent", and the customer has also read the terms of the contract before signing the contract.

When Mr. Chen asked the salesperson again whether there would be a second transfer, the salesperson's reply was indeed "I have not answered your question positively", and it is inevitable that he will use some "skills" to retain customers when selling products.

For Mr. Chen has signed the contract, but now want to return the deposit, sales personnel said they do not have this authority. Mr. Chen contacted the edamame car network backstage service, saying that he wanted to buy the ownership of the vehicle directly. At that time, he had already indicated his idea with the sales, but only signed the lease contract under the guidance of the sales. According to the above situation, Maodou Automobile said that at present, we know the customer's situation and will also give feedback to the superior.

According to this matter, Wei, a lawyer from Fujian Guofu Law Firm, said that if the buyer's salesperson did make false confirmation statements in terms of the sales price or other conditions sufficient to affect the buyer's signing of the contract, this would constitute fraud to the buyer in law and cause the buyer to form a contractual relationship against his true will, and the buyer could request the arbitration institution agreed upon by both parties to cancel the contract.

For this matter, the contract signed by consumers when purchasing any product must be carefully examined. However, the seller is using various marketing methods to intentionally conceal some details, which is also contrary to the principle of good faith service.

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