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What will happen to you if you buy a car that cannot exceed the speed of the 60Km per hour? The cost of one maintenance is 50,000 to 60,000. What will happen to you? It sounds incredible, but it happened to Ms. Zhou in Qingdao. let's see what's going on.

Ms. Zhou, from Jimo, Qingdao, bought an Audi Q5L at Qingdao Tongde Automobile sales and Service Co., Ltd. in October last year, which cost more than 300,000, but the car dared not exceed the speed of the 60Km/h.

According to Ms. Zhou, as long as the speed of the car exceeds the 60Km, the internal system will sound an alarm-all-wheel drive failure. When you see such a prompt, you can only slow down to below 60Km before the alarm will be eliminated. In this regard, Ms. Zhou contacted the 4S store to find the reason and the negotiation method.

Ms. Zhou said that the solution given by the 4S store is to just change the differential, but the cost of optical accessories is more than 50,000, and the maintenance fee has not yet been included, because the 4S store is free to repair during the warranty period. But there is such a big problem in half a year. What if the car ages after two or three years? do you spend tens of thousands of yuan to repair the car every year? Ms. Zhou said she could not accept this solution.

In this regard, the reporter asked the relevant person in charge of the 4S store, the director of the service department Lan Jing said that whether it is tens of thousands of yuan of cars, or even millions or even tens of millions of yuan of cars will have quality problems, whether domestic or imported, there are faults, this is normal, if there will be no problems with cars, the state will not stipulate the "three guarantees" law.

The person in charge after sales said that the car has quality problems and can only be replaced and repaired free of charge in accordance with the three-package method. Ms. Zhou does not agree with this.

Ms. Zhou told reporters that the all-wheel drive failure of Audi Q5L is not an isolated case. An online inquiry found that car owners have the same all-wheel drive failure in Beijing, Shanghai, Zhejiang and other places. Is there a problem with the drive system of this car?

Lan Kui said that manufacturers will carry out testing in the production process, but testing is inevitable, perhaps because the qualified level has not been reached, but the production line cannot be detected, so it belongs to the qualified scope, but it appears to take care of it. It belongs to the problem of small samples all over the country.

For a new car that has only been driven for half a year, there is such a problem. If replacement parts are carried out, there will be a maintenance record. Ms. Zhou is worried that it will also have an impact if she sells used cars in the future.

What Ms. Zhou is most worried about is the replacement of spare parts, and the same problem will appear again after the warranty period. At the same time, she learned that a car owner in Zhejiang who encountered the same problem ended up with a three-year extension of insurance at the local 4S store in addition to replacement parts, so Ms. Zhou made the same request.

For Ms. Zhou's request, Lanyi said: either do not maintain the option of extended insurance, can be converted into 2000 yuan, extended insurance is 3500 yuan, the remaining 1500 yuan need to bear.

In the end, the 4S store said that it could not agree to Ms. Zhou's request for a three-year extension of insurance, and the two sides are currently under negotiation.

Ms. Zhou's request for a three-year extension is understandable, but also because she is afraid of what will happen after changing the accessories. If she repairs 50,000 to 60,000 yuan at a time, such a consumption tax can stand. Consumers also buy cars because of their trust in the brand, hoping that 4S stores can live up to this trust and give consumers a satisfactory answer.

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