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2024-11-17 Update From: AutoBeta autobeta NAV: AutoBeta > News >
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After the engine oil leakage, shock absorber oil leakage, shock absorber fracture recall, Mercedes-Benz was exposed to the quality gate. Mr. Zheng bought a Mercedes-Benz GLE 350 in Fuzhou Qingkou profit Star Mercedes-Benz 4S store, and found a lot of water inside the car in a few days. Is it a water-soaking car?
According to media reports, in June 2019, Mr. Zheng spent a total of 860000 yuan to buy a new fashion version of the GLE 350 car at the Fuzhou Qingkou profit Star Mercedes-Benz 4S store. a few days after normal use, Mr. Zheng found that something was wrong and the car dashboard frequently displayed the fault code. Fault information includes "auxiliary battery failure" and so on.
In order to eliminate the fault information and show the specific cause of the fault, Mr. Zheng drove the new car to the 4S store for inspection, which surprised him. Inspection found that there is a lot of stagnant water at the bottom of the car cockpit, the highest depth of water can be close to 8cm, and some of the stagnant water quality is muddy. The turbidity of the water quality may also mean that the stagnant water has existed for the first time.
In this regard, Mercedes-Benz 4S store gave the explanation is "the factory installation is not in place, air-conditioning pipe leakage." However, Mr. Zheng does not agree with this, because the 4S store does not provide a pre-sales inspection list (PDI), so he suspects that he has bought a "bubble car".
According to the check list of the 4S store, the air conditioning drain pipe was not installed in place when it left the factory, which led to the corrosion of various electrical appliances in the air conditioner water truck. Because the air conditioning tube was hidden under the carpet, PDI could not find the above problems.
The new car is a "water-soaking car" with serious internal stagnant water, which is also difficult for consumers to accept, and some of the electrical appliances soaked in water have been found to be corroded and there are hidden dangers to safety. The follow-up depends on how 4S stores negotiate and the attitude of Mercedes-Benz manufacturers.
The two sides failed to reach an agreement on the relevant maintenance compensation. At present, the market supervision and management department has been involved in the coordination, and then Mr. Zheng said that he would seek a solution through judicial channels.
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