AutoBeta(AutoBeta.net)07/18 Report--

Recently, a car owner revealed to the media that he spent nearly one million to buy a Maserati. After completing the insurance license plate, the 4S shop suddenly told him that there was a 10-centimeter crack on the back cover of the car.

Beijing owner Mr. Wang recently bought a Levante at a local Maserati 4S store for more than 800,000 yuan naked. When he was ready to take the car home, the 4S store suddenly told him that there was such a long crack in the back cover of the car.

When the owner presses down on the edge of the crack, it can be clearly seen that there is a depression. Mr. Wang also said he came to the Maserati 4S store more than once when buying a car, but the salesperson never said there was a crack in the back cover.

According to the transaction records, Mr. Wang successively paid 500,000 yuan and 443,000 yuan to 4S shop on April 25 and 26, and then purchased insurance for vehicles and handled temporary license plates. Why didn't the sales personnel inform the crack until Mr. Wang picked up the car recently?

In response to the question of whether the new car is transported to the store for inspection and whether there are records available, the dialogue between the media reporter and the relevant person in charge of 4S shop is as follows:

Media: When the scooter arrived at your store, didn't you check the car?

4S store: We test it.

Media: Did you have this injury during the examination?

4S Store: This has to be checked.

Media: Check it out.

4S shop: I will check it now, but the warehouse manager is off today.

At this time, the sales staff of 4S shop gave a solution, that is, replace the new back cover, lift the back cover from the door panel, and replace it with a new one.

Mr. Wang immediately said that he could not accept this plan. He also said that the crack must have appeared before delivery. The salesperson told me when he handed over the car that he wanted me to accept this established fact. Mr. Wang was a little angry. He said: 4S shop is cheating me.

When Mr. Wang put forward the appeal of "returning the car", the salesperson of 4S shop said that he could return it if he wanted to, and he could change it if he wanted to, and did not compulsorily ask him to want the car.

In addition to returning the car, Mr. Wang has another appeal. Mr. Wang said the 4S shop should compensate three times the overall price of the car.

The premise of one refund and three compensation is "fraud". If the seller has serious subjective fault and obvious subjective intention, it can constitute sales fraud. The matter is still under negotiation.

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