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According to relevant media reports, Mr. Luo of Ningbo bought a Mercedes-Benz SUV a year ago and caught fire on the highway not long ago, leaving only the frame of the car. Mr. Luo thinks there is something wrong with the quality of the car.

On June 6 this year, the owner, Mr. Luo, lent his car to his friend Mr. Yao. According to Mr. Yao, he was driving the vehicle on the highway when suddenly the air conditioner port began to smoke and the vehicle lost its power. All the fault lights in the vehicle jumped out of the car and stopped on the road.

From the video previously recorded by Mr. Yao, we can see that there is some white smoke coming out of the air conditioner outlet in the car. Mr. Yao also said that when the vehicle was parked on the highway, it caught fire in about 10 minutes and finally waited until the firefighters arrived to put it out. After that, the consumer department also issued an investigation report on the fire accident, which was caused by a fault in the electrical circuit that ignited the combustible materials next to it.

The car owner, Mr. Luo, said the car was bought at Ningpoli Star 4S store for more than 400,000 in January last year and has not been insured for more than a year. And it is suspected that the fire was caused by the quality of the vehicle.

As for Mr. Luo's car fire, the after-sales manager of Ningbo Lizhixing 4S store explained that the accident was caused by the previous maintenance of the vehicle in an unauthorized maintenance manufacturer. After the incident, the 4S store manufacturer also sent a technical specialist to conduct a survey, through a preliminary determination of the vehicle due to its own quality problems.

Mr. Luo does not agree with this statement, but also admits that the previous maintenance was carried out in the maintenance shop outside.

It is understood that Mr. Luo's vehicle had a collision accident before, resulting in damage to the front and rear of the car.

However, because Mr. Luo wants to first understand the specific total maintenance price before considering. The reply from the 4S store was that it could not be quoted, and that a part to be repaired was a part. And because of the particularity of the accident, the insurance company will not settle the claim. So Mr. Luo chose to go to the outside repair shop for maintenance, with a total cost of more than 50,000.

As for the previous collision accident of Mr. Luo's vehicle, the judgment standard given by the 4S store belongs to the accident car, and the maintenance cost is estimated to be 25-300000 yuan. In addition, the 4S store also said that because the accessories used by the maintenance shop do not know the source, so the price difference is also relatively large.

From Mr. Luo's previous maintenance list, one of the airbags costs 3800 yuan, but the 4S store said that according to the standard, the airbags that have been triggered should be replaced directly rather than repaired.

It is understood that Mr. Luo's vehicle was repaired at the cherry maintenance factory in Ningbo at that time. By contacting the store, it was learned that the maintenance project of the maintenance factory at that time only involved appearance parts and did not involve circuit problems, and it was true to check the maintenance list. However, according to the determination of the fire department, the accident was caused by a line problem.

Mr. Luo still insists that the problem lies in the quality of Mercedes-Benz, and the 4S store also said that the manufacturer's test report will be issued next week, when the two sides will negotiate.

For this incident, if there is a big accident, it is best to choose the authorized department for maintenance, and the authorized department has related specific matters to facilitate checking, do not lose the big because of the small.

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